Can't Access Internal Memory - PC Crashes

[rdarling]

Hi, I have a new Driod Bionic, everytime I connect it to my PC using windows 7 (using the official Moto cable) two autoplay windows open, one for internal memory and one for external memory. I can click on the external memory to show files and everything is fine. As soon as I click on any option in the internal memory window I get the blue screen of death on my laptop and it reboots. I tried closing the autoplay windows and accessing the folders through the windows explorer with the same result, I can click on the external memory and all is well, as soon as I click on the motorola folder my laptop takes a dump!
What is going on?

 

[BayouFlyFisher]

Hi, I have a new Driod Bionic, everytime I connect it to my PC using windows 7 (using the official Moto cable) two autoplay windows open, one for internal memory and one for external memory. I can click on the external memory to show files and everything is fine. As soon as I click on any option in the internal memory window I get the blue screen of death on my laptop and it reboots. I tried closing the autoplay windows and accessing the folders through the windows explorer with the same result, I can click on the external memory and all is well, as soon as I click on the motorola folder my laptop takes a dump!
What is going on?

Sounds like you need the current motorola drivers. I don't have link but just search this forum for it. Good luck.

 

[rdarling]

I downloaded and installed drivers from Motorola website since the last post this morning. Same result - Blue Screen of Death!

 

[BayouFlyFisher]

I downloaded and installed drivers from Motorola website since the last post this morning. Same result - Blue Screen of Death!

A few last thoughts/questions: Is this a new problem? Did it just start with the Bionic? Is the phone set to Usb Storage Mode and not PC Mode or Media Sync Mode?

 

[gsDroid]

Also, did you uninstall the motorola drivers before installing the newer ones? And is Usb debugging checked?

 

[rdarling]

I set phone from usb mass storage mode to PC mode and it works like a champ! Thanks guys!