Cannot log in into gmail

Discussion in 'Droid RAZR' started by colin1966, Feb 11, 2013.

  1. colin1966
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    colin1966 New Member

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    Hi there,
    I am sure this has been covered, I have used the search option BUT no luck.

    I used the standard gmail when setting up my phone (razr).
    I changed my passwords in my gmail accounts a few days back and I can log in online (2 accounts).

    My kid 7 year old was playing with my phone login screen and now I cannot access my phone???
    phone is locked "Too may unlock attempts" BUT I know my password for my email accounts are correct as I can log in.

    Sorry if this is a dumb question as I am not very phone/computer literate.

    TIA
  2. colin1966
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    colin1966 New Member

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    just got off the phone with Motorola & my service provider & they say the phone needs to be RESET, I cannot do that as I have very important TXTon it.

    is a factory reset the only way??
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