Cannot hear the Droid X ring/alert-everyone needs to call Verizon & Motorola

Discussion in 'Motorola Droid X' started by Mrhh56, Jul 23, 2010.

  1. Mrhh56
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    Mrhh56 New Member

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    I had the Motorola Droid, with the slide out keyboard, and could hear every call coming in and every text/email alert. Now I have the Droid X and cannot hear it unless it is very quiet. I just got a leather case for my belt so I am certain I will never hear the phone ring if the phone is in the case. Even with the phone face down on the console of my car with the stereo on at low volumes I cannot hear the phone ring. One lady posted she cannot hear the phone if its in her purse....good point and proof the volume is not high enough.

    I spent over an hour on the phone with Verizon. I urge everyone to contact Verizon on a phone other than the Droid X so they can walk you through the usual steps that will not correct the problem.

    Luckily, the Verizon representative I worked with contacted Motorola with me on the line. After their usual steps the Motorola representative obtained the Motorola Droid and the Droid X and compared the volume and everyone agreed there is a difference.

    Now contact Verizon and Motorola so we can keep our X's. If this cannot be fixed I will be forced to get another phone.
  2. FireDroid
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    FireDroid New Member

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    It is lower but the D1 had a crazy loud speaker! I miss it also but that is what you get for making a slimmer lighter design, something had to give.

    As much as it sucks I just used ringtones and notification tones with the high pitch tones VS the low DROIIDDD tone.
  3. squire2001
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    squire2001 New Member

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    Soo Quiet

    I agree! I never missed anything with my Droid1. I have a the tv on and my phones 5 feet away from me with the volume on max... I cant even hear it sometimes. I hope Verizon puts out some tweek for this :blink:
  4. denlem
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    denlem New Member

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    Using a louder modified ringtone may help, but that doesn't help Pandora, Slacker, You Tube or other videos.

    Also, it's a slimmer and lighter design, but it also doesn't have to house a keyboard and related hardware so size is no excuse.
  5. jaydog88
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    jaydog88 New Member

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    Mine is also not very loud when it comes to ringtones or music etc....
    One thing I did noticed though, I used it alot today and the low battery beep went off. It was really loud like my first droid phone.
    I think there is something that needs to be changed in a update to make it louder....
  6. sin vicious
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    sin vicious New Member

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    Wow some if you people eaither have a defect X or hearing problems. Yes its not a boom box, but this product was never created to be one.. if you want loudness for pandora put some head phones on. The droidx is plenty loud.. i hear it ring with normal ringtones and hear fine on speaker phone.
  7. dukelx2005
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    dukelx2005 New Member

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    No we dont have a hearing problem,

    there is something def wrong with the DROID X when it comes to Ringtones and Alerts even Alarm. Its very low pitch I always miss calls now
  8. bishop7262
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    bishop7262 New Member

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    have to agree that the volume is extremely low at the highest setting. This is an awesome phone but I am missing calls and my alarm does not wake me up because it is so low. I do not think that everyone is exaggerating...this needs to be fixed by an update. I am extremely surprised that there has not been more news about this on any websites.
  9. dukelx2005
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    dukelx2005 New Member

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    Right well i hope its corrected soon cause i love the phone and its the best droid i owned and ive had all of them lol
  10. Humpa
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    Humpa New Member

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    I have the Droid and the Incredible too. I don't notice any difference in volume without comparing them. I still hear my ringers and alarms (though most people just use vibrate now so as not to disturb the rest of the world, don't they?) - I use a Droid alarm every morning since November. When I switched to the X I didn't notice any difference in volume.

    I'm not saying there is not something wrong, I'm just saying I'd never have noticed a thing.

    One thing I would have noticed is the volume of the line out (headphone jack) - that is identical to the Droid. I use the Droid and the X as an mp3 player, and they are the same volume when I "A and B" them to test their sound thru my stereo system. That's about all I care about though - as long as the speaker is loud enough for normal use.
  11. cp1224
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    cp1224 New Member

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    I will switch phones with anyone who thinks it's just that I have a hearing problem.
  12. bje1982
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    bje1982 New Member

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    Ill trade you a already rooted droid or a stock one right now for your defective x pm me
  13. Humpa
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    Humpa New Member

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    I dont think you have a hearing problem, but I'll trade an Incredible.
  14. sh5345
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    sh5345 New Member

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    I agree that the Droid X is not loud enough. I have missed several calls when the phone is in my purse. I am also having trouble hearing and receiving calendar alerts. My Palm would continue to alert me of an appt at least 3 times. The Droid X only gives one alert, if at all, and if you happen to be away from your phone you miss it. Again, the volume level of the alert is not significant to get your attention.
  15. GThree
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    GThree New Member

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    I had the same issue until I updated my phone with the new Droid X update. It's not the Froyo update, so don't get it twisted. Make sure you're running the newer and current system version. It corrected my low sound quality.
  16. latexyankee
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    latexyankee New Member

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    It's stupid low. Update never fixed a thing with mine, or most people. Now I never had a moto droid and I'm not an engineer, but someone please tell me why the speaker is on the back of the unit? This wouldn't matter with the device being in ones pocket, but the reason no one can hear it when it's sitting right on the coffee table is because the sound comes out of a speaker pointing away from you. Stupid stupid stupid. I hate it, drives me effin crazy.
  17. Humpa
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    Humpa New Member

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    I don't use speakerphone, so I don't care.
    But when your on the phone, if you turn it over and place it on the table it has a handy feature that automatically puts it in speakerphone mode. I guess the thinking is that to use speakerphone with a speaker on the back, you lay it face down.
  18. Droidxer10
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    Droidxer10 New Member

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    please consolidate volume/speaker problem reports into other threads

    There are already several main forum threads for reporting and documenting experiences with the Droid X low volume/speaker problem. Here are two of them:

    1) http://www.droidforums.net/forum/droid-x-general-discussions/59913-droid-x-speaker-volume.html

    2) Volume issue on new Droid X - Verizon Wireless Community

    Also, here are two informative posts about the matter:
    3) http://www.droidforums.net/forum/dr...me-speaker-problem-post669676.html#post669676

    4) http://www.droidforums.net/forum/dr...ed-low-volume-speaker-problem.html#post654789

    One of the links at (4) above it out of date. So please use and follow the links at (1) and (2) above. Also, please pay special attention to the information in reply (3) above
    Last edited: Jul 28, 2010
  19. polwar
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    polwar New Member

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    I've yet to receive my X (ship date of 8-3) but I know that with other phones that I've had with volume issues. Have you ever seen that movie crank? You know his annoying yet catchy ringtone? I've sent it to my phone from funformobile.com and it proved to be quite loud enough to wake me and I'm a really heavy sleeper.

    EDIT: Well at least until they resolve the issue anyways.
  20. gnad
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    gnad New Member

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    First Droid buyer - Really Frustrated

    This is a really really helpful, and thanks for posting it. The volume question is significant. Not only because I miss calls, but because the "email received" alert is so loud, it is totally unrealistic to say that there is a speaker issue. Seems more like a programming issue.

    In fact the email received alerts are so loud they are driving me nuts. I lower the volume on them, but Ooops that means I can't hear the phone.

    They don't seem to be in line with each other.

    I have to tell you that it seems like the engineers are still running the show Jha. The intuitiveness and the ease of use just ain't there, at least that I have found so far.


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