Cannot access "Music" after Verizon jellybean Bionic update 4/20/2013

Discussion in 'New Member Introductions & Site Assistance' started by lgtrumpet, Apr 21, 2013.

  1. lgtrumpet

    lgtrumpet New Member

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    I cannot access my "Music" after Jellybean installed on my Bionic after Verizon update. The icon on my home screen disappeared and all I have is "Play Music". Did that take the place of my "old" music app? If so, why do my original playlist have no tunes listed? Using the "file" app, I can see some tunes in my "music" file on SD card. Can I get my old Music app back? I have done three soft resets and nothing (music app) returns to my home screen. I have over 800 music files according to the"File" app, and Astro File app shows the same. What am I missing here?
     
  2. GoCliffGo05

    GoCliffGo05 Developer Relations Staff Member Premium Member

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    What was the name of the app? If you can't get that specific one back you should be able to download another one from the playstore.
     
  3. lgtrumpet

    lgtrumpet New Member

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    It was the original app that was on the phone. Just plain "Music" is all it said on the icon.
     
  4. GoCliffGo05

    GoCliffGo05 Developer Relations Staff Member Premium Member

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    Sorry stupid question, but have you looked through your app drawer? I can't imagine they would have gotten rid of it.
     
  5. lgtrumpet

    lgtrumpet New Member

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    Yes, I looked at "All Apps" and downloaded as well, looked in settings, manage apps too.
     
  6. GoCliffGo05

    GoCliffGo05 Developer Relations Staff Member Premium Member

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    Hmm. Well at this point, in "play music" if you click the settings icon at the top, "..." or the menu button on your device if you dont have the on screen option it should say "choose on device music."

    If that doesn't work, I would just download a player from the app store.
     
  7. smalltowngirl13

    smalltowngirl13 DF Administrator Staff Member

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    Welcome aboard!

    Were you able to resolve your issue?
     
  8. lgtrumpet

    lgtrumpet New Member

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  9. lgtrumpet

    lgtrumpet New Member

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    For the most part, yes. Thank you.
     
  10. lgtrumpet

    lgtrumpet New Member

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    Well, moving on.... now to figure out why my moto dock does not work since jellybean update. $50 for a dock I now cannot use! Also, battery use is up now, and phone seems to run slower! Geeeeze! ???????
     
    Last edited: Apr 22, 2013
  11. pdoyle

    pdoyle Member

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    music sync issues ever since jellybean update

    Hope you can help advise...motocast usb i was very happy with under ICS, but it worked only sporadically after JB update; i tried FDR. I tried using google music play; but it didn't retain the music on the SD card I asked it to. Tried Rocket Player; which worked for few weeks, but then lost all its music.nothing shows; and the phone doesn't seem to recognize the external SD card. Only shows option of storage on internal 8GB storage. Then I tried Media monkey; can't figure out how to sync or transfer music files. Yesterday while playing a 125 song playlist with rocket player, it froze; then indicated there was no playlist, and no songs whatsoever on the phone.
    Now I"m having trouble syncing music from Google play; using wifi; transfer interrupted after 15 music files. still not showing external SD card. Though I had best experience with stock player and motocast USB transfer and sync; I will try using google play music again, but it seemed to delete, or not recognize my music on externalSD card. internal storage only totals 8 GB. Can I use external 64
    GB micro sd card like I could under ICS? thanks
     
    Last edited: May 27, 2013
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