Cancelled my service and returning the droid

Discussion in 'Android General Discussions' started by whec716, Nov 30, 2009.

  1. whec716

    whec716 Member

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    So, based on these new ads from dell mobile, wirefly and others I called Verizon and explained my situation.

    I am a new customer, bought the droid 1 week ago. Paid $199 plus $35 activation from the Verizon wireless store. Now I see the phone for $99 with free activation. Asked for a credit for the difference. They refused. So I asked if I could cancel my service and return the phone, only to buy it again. They said I could.

    So, long story short - I canceled the Verizon service and i'm returning the droid.

    As much as I enjoyed the phone, I'm not sure if i'll replace it or just use my business blackberry.

    WHEC716
     
  2. JohnDroid

    JohnDroid Guest

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    Sorry to hear about it. It is typical however that technology devices get cheaper at very rapid paces. I've purchased quite a few ipods only to find out they dropped the price significantly just weeks later ;(
     
  3. austinnadz

    austinnadz New Member

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    If I were Verizon I'd stick with the once a customer always a customer mantra and say you were already given your instant savings when you purchased the phone the first time when it first came out and not allow you to buy it again at the lower rate.

    I'd be careful with that if you want a Droid again.
     
  4. kevin1016

    kevin1016 Member

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    Anyone who bought the Droid on the release date or soon thereafter and thought that the price would stay the same, especially directly before Christmas, needs a reality check.
     
  5. takeshi

    takeshi Silver Member

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    Huh? Are you saying that your fantasy about being Verizon affects their real world policies?

    I'd be careful with that.
     
  6. austinnadz

    austinnadz New Member

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    No, I'm saying that at one point you were a Verizon customer and are no longer subject to new verizon customer policies (hence once a customer always a customer), whereas you may not be able to get the phone for the reduced price. Of course if Verizon was smart they'd reset that after every 6 months or so.
     
  7. RTracer

    RTracer Member

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    Remember the whole debacle over the iphone release and soon after price drop...

    Being an early adopter is a *****, buts its the price we pay
     
  8. db83

    db83 Member

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    where did you see the price drop?
     
  9. morrisbeer

    morrisbeer New Member

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    OK, I see your frustration here. I too saw the price drop and wanted to do something. I work terrible hours and decided to send verizon an email directly. I told them about my frustration seeing an identical item to theirs being sold cheaper. Kind of a slap in the face. I hadnt even sent in the $100 mail in rebate yet and let them know that I was going to cancel my service. I quickly received an email that told me my account was going to be credited the $100 mail in rebate and also the $80 difference in the purchase prices. Satisfied me and once again keeps me a verizon customer. Good word of mouth beats any kind of money paid for advertisement in my eyes.
     
  10. medicTHREE

    medicTHREE Member

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    Eh, such is life with all new consumer products. Say you buy a 2010 S4 right now, the price you pay is not giong to be the same as someone who buys it in July 2010. It certainly won't be the same as someone buying it in December 2010.

    All consumer goods come down in price, and electronics do so rapidly. If you don't wanna get burned in the price game, stay with your old phone. If I returned every device that the price came down significantly on in short order, I'd spend more time at customer service than using my device.

    What do you do when in another 30 days they drop the price again?
     
  11. keiichi25

    keiichi25 Member

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    He was looking at the various sites, like Free Cell Phones with New Cell Phone Plans - Shop Deals from Wireless Carriers - Wirefly.com and mobility.dell.com.

    On those sites, I see Wirefly at $149.99 and Dell at $119.99 with Free activation and the likes.

    Of course, this is after Black Friday (Currently Cyber Monday) sales, which suggests they are down pricing to encourage sales.

    Verizon's typical stance will be not to give you a refund after a sale is made. Generally, whenever you sign something, you committed to the price at the time of sale. This is not like the Circuit City of "We will be any price." offer. Unless it was literally stated they will do that, you can't go back a few days later to try and get a refund on a price change.

    Most companies will not do that unless they put a guarantee of that nature.
     
  12. conazo

    conazo New Member

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    Great Point!