can we return phone because of black splotches?

Discussion in 'Droid RAZR Support' started by bleedblue27, Nov 24, 2011.

  1. bleedblue27

    bleedblue27 New Member

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    Can we return our phones because of black splotches and black streaks on screen when looking at a dark screen?
     
  2. masterpeace1960

    masterpeace1960 New Member

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    If you are under your 14 days period for trying out the phone or you have 6.99 insurance on the phone...either one you can return the phone...
     
  3. snosamie6

    snosamie6 New Member

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    It doesn't bother me unless I am using the screen filter app and am set to a super low setting. Otherwise I would've never seen that! The splotches are very odd.
     
  4. MonkeyMouth

    MonkeyMouth Member

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    Returning will be difficult. Since they HAVE TO recreate the issue. The representative didn't see it when I went for a return but luckily the manger did.
     
  5. droid2drummer

    droid2drummer Silver Member

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    Seems all these new devices have more issues than previous devices...This will be another return for refurbished for two years if so...I will not settle...

    Tapped on the edge of a RAZR...
    PEACE! ALL!!-------->>>D2D™
     
  6. FoxKat

    FoxKat Resident Novelist...LOL! Staff Member Premium Member

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    Are you saying the replacement DIDN'T have the black splotches? If so, I'd love to recreate the issue with mine. I had pretty much considered it was a characteristic of the display and not really a flaw.
     
  7. droid2drummer

    droid2drummer Silver Member

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    I had them too among other things like blown inner speaker and greenish tint...New one is 100% better. Glad I brought it back before my 14...

    Quite Sharp indeed....
    Motorola Droid Razor...
    Peace!
     
  8. mattc

    mattc New Member

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    The black spots are normal to a degree. If you can see them in normal everyday use, that is extreme.

    Also, the green tint at lowest brightness is not normal either. I would replace that one.

    Sent from my DROID RAZR using DroidForums
     
  9. droid2drummer

    droid2drummer Silver Member

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    Yup they're all gone with this one. But Haptic is still an in and out thing...lol gotta be OS...

    Quite Sharp indeed....
    Motorola Droid Razor...
    Peace!
     
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