can we return phone because of black splotches?

Discussion in 'Droid RAZR Support' started by bleedblue27, Nov 24, 2011.

  1. bleedblue27
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    bleedblue27 New Member

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    Can we return our phones because of black splotches and black streaks on screen when looking at a dark screen?
  2. masterpeace1960
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    masterpeace1960 New Member

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    If you are under your 14 days period for trying out the phone or you have 6.99 insurance on the phone...either one you can return the phone...
  3. snosamie6
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    snosamie6 New Member

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    It doesn't bother me unless I am using the screen filter app and am set to a super low setting. Otherwise I would've never seen that! The splotches are very odd.
  4. MonkeyMouth
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    MonkeyMouth New Member

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    Returning will be difficult. Since they HAVE TO recreate the issue. The representative didn't see it when I went for a return but luckily the manger did.
  5. droid2drummer
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    droid2drummer New Member

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    Seems all these new devices have more issues than previous devices...This will be another return for refurbished for two years if so...I will not settle...

    Tapped on the edge of a RAZR...
    PEACE! ALL!!-------->>>D2D™
  6. FoxKat
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    FoxKat DF Super Moderator Staff Member Premium Member

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    Are you saying the replacement DIDN'T have the black splotches? If so, I'd love to recreate the issue with mine. I had pretty much considered it was a characteristic of the display and not really a flaw.
  7. droid2drummer
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    droid2drummer New Member

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    I had them too among other things like blown inner speaker and greenish tint...New one is 100% better. Glad I brought it back before my 14...

    Quite Sharp indeed....
    Motorola Droid Razor...
    Peace!
  8. mattc
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    mattc New Member

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    The black spots are normal to a degree. If you can see them in normal everyday use, that is extreme.

    Also, the green tint at lowest brightness is not normal either. I would replace that one.

    Sent from my DROID RAZR using DroidForums
  9. droid2drummer
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    droid2drummer New Member

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    Yup they're all gone with this one. But Haptic is still an in and out thing...lol gotta be OS...

    Quite Sharp indeed....
    Motorola Droid Razor...
    Peace!
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