Can only download on wifi

Discussion in 'Samsung Galaxy S3' started by Af428, Jun 25, 2013.

  1. Af428
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    Af428 New Member

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    Hi everyone

    I can't download anything when using mobile data - not apps from play store or pdf files from the net, etc. I can only download on wifi.

    Background data has not been restricted for play store or the browser. Please help!
  2. leeshor
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    leeshor DF Super Moderator Staff Member

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    Welcome to the forum

    Are you able to browse the Internet on data but just not download? You may need to clean the cache in the download manager if that's the case.
  3. TatDroid
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    TatDroid Active Member

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    I don't have an S3, and I'm not exactly sure about your "background data", but on a Jelly Bean device you might want to check:
    Menu > System Settings > Data Usage. Then look at "Mobile Data" and make sure the toggle is "ON".
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  4. wcjeep
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    wcjeep Member

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    Sounds like a setting as mentioned.
  5. comk4ver
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    comk4ver Member

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    Make sure that your not on data savings mode. Otherwise, the phone will stop all files, happened to me on my droid x.

    Sent from my Galaxy Nexus using Tapatalk 4 Beta
  6. Af428
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    Af428 New Member

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    Thanks everyone,

    I was able to browse the Internet and receive emails, so mobile data was on.

    I cleared the cache and at the same time I also enabled auto-sync of accounts, now it's working again thank goodness :)
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  7. leeshor
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    leeshor DF Super Moderator Staff Member

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    Glad to hear you got it working.
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