My phone must be haunted then. It's done that since I got it. It announces "Verizon Wireless" and then I get the ringtone. And after a couple of rings it says "Verizon Wireless" again. I wish I could figure out how to turn off that voice. It's irritating.
Maybe I'm the only person with that problem. I've never heard that in anyone else's phone. And it doesn't make any difference what ringtone I use.