or I get a refurbished one?
I also have phone insurance.
I have a hot pixel and some backlight bleeding and uneven LCD layout.
so Im thinking about getting exchange before 30 days end.
Thanks.
You get a completely new one, right out of the box wrapped in plastic.or I get a refurbished one?
I also have phone insurance.
I have a hot pixel and some backlight bleeding and uneven LCD layout.
so Im thinking about getting exchange before 30 days end.
Thanks.
If you were still in the first thirty days the system will automatically process a DOA. IF you are in the first thirty day and they are sending you out a new device there is a way to know if they are sending you a New phone or a refurbished. If you are having a new phone sent they will charge you what you paid for the phone again. If you aren't charged you arent getting a new phone. Once they receive your old phone back the credit is applied back to your account of how you paid. Does this make sense. I am trying to explain but it seems a bit confusing even me reading it.