Can anyone help?!! Files are gone

[MAzing87]

I did a factory data reset and accidentally checked on the erase internal data option. I thought it meant to erase internal files from my phone but it deleted many many pix/vids and other files on my SD card. The only files I have left is the ones I backed up months ago. But the more recent files aren't there. I thought the backup assistant kicked in on its own as I set a time to back up files automatically at night when Im not using the phone and my wifi is on. That never happened.

Is there any possibility to reclaim these files? Any responses would be greatly appreciated!!

 

[Sydman]

I am sorry you are having troubles, I am pretty sure that stuff is gone though. Just like formatting your hard drive on your computer, I hope I am wrong but don't think so.

 

[MAzing87]

I am still hoping. I did the fdr so that the phone was more stable post ICS. I didnt think I was going to wipe my files from my SD card.

 

[Sydman]

https://play.google.com/store/apps/details?id=fahrbot.apps.undelete

This says it works for SD card and internal storage from when you delete something, but you have to be rooted. Course I am not sure if a FDR is included in that or not, or if you want to have your phone rooted.

 

[huskur]

Sorry. They are long gone. In the future, I recommend dropbox from the play store. It will back all your video and pictures and other various files daily.

 

[joshxdroid]

Seems like i once read that there was a way, but i have no information for you. I am sorry for you. I have always taken my sd card out during a FDR because i was paranoid this would happen.

 

[huskur]

maybe I was wrong.....try this...it won't hurt
Memory Card Recover Software - CardRecoveryPro

 

[huskur]

another link
Recover Photos from Memory Card -- Formatted Memory / SD Card? Picture Recovery, Images from Formatted SD Card

 

[FoxKat]

This is another example of how confusing the "sdcard" versus "sdcard-ext" is to people. It's a shame, but it certainly deserves to be revisited again. Folks, there are TWO (2) SD Cards in your Droid RAZR & RAZR MAXX phones. ONE ("sdcard" as listed on the directory hierarchy), is permanently affixed to the motherboard, so it is considered "internal storage", even though it is truly an SD Card from the manufacturer's perspective. See below:

Well, technically it IS an SD Card... See below:




The Chip above on the left is the Toshiba THGBM4G7D2GBAIE

16GB EMMC Flash Memory (AKA SD Card).

Here's a different version of our phones (below) and they've replaced the Toshiba with a
SanDisk SDIN5C1-16G NAND flash (again, AKA SD Card).


​

​

The OTHER ("sdcard-ext" in directory hierarchy), is the removable MicroSDHC Card we are most familiar with.

Why they decided to use several different naming conventions to describe these two memory storage areas is beyond me, but it simply adds to the confusion. Just remember, anything that is saved automatically to your phone, unless you've specified otherwise is going to the "Internal Storage", AKA "sdcard", the one in the pictures above. If you wipe the phone and select to wipe internal memory, you are erasing the SD Cards on the motherboard in the pictures above.

 

[Xfactorx316]

Mazing, please let us know if you were able to recover any of the items. I assumed after a format that they would be gone forever. I'm really interested to know if those links help you out that Huskur found! GL

 

[joshxdroid]

As a note to what foxcat just shared, it only takes a couple clicks to move pictures, music, and videos from the internal storage "sd card" to the true sd card/removable starage by going into the phones memory settings.

 

[FoxKat]

As a note to what foxcat just shared, it only takes a couple clicks to move pictures, music, and videos from the internal storage "sd card" to the true sd card/removable starage by going into the phones memory settings.

Great point, and I'm sorry I didn't mention it. I guess that's what I have joshxdroid here for!! :hail:

 

[JRParsons]

Although I don't know of any way to recover them from the phone, if you put the card in your computer there are various file recovery programs available, I have used them with mixed results. Good luck.

 

[FoxKat]

Although I don't know of any way to recover them from the phone, if you put the card in your computer there are various file recovery programs available, I have used them with mixed results. Good luck.

That suggestion would work if the files were on the Removable (external) SD Card, but unfortunately as my post above depicted, the "SD Card" that was wiped and originally contained the personal data is the non-removable "internal storage", SD Card which is soldered to the motherboard of the phone (see my post a few above).

 

[MAzing87]

Thank you all who responded. The info you guys provided is a start and I will update you to know if any of them work. Wish me luck.