Can anyone help?!! Files are gone

Discussion in 'Droid RAZR' started by MAzing87, Jul 20, 2012.

  1. MAzing87

    MAzing87 Member

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    I did a factory data reset and accidentally checked on the erase internal data option. I thought it meant to erase internal files from my phone but it deleted many many pix/vids and other files on my SD card. The only files I have left is the ones I backed up months ago. But the more recent files aren't there. I thought the backup assistant kicked in on its own as I set a time to back up files automatically at night when Im not using the phone and my wifi is on. That never happened.

    Is there any possibility to reclaim these files? Any responses would be greatly appreciated!!
     
  2. Sydman

    Sydman Premium Member Rescue Squad Premium Member

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    I am sorry you are having troubles, I am pretty sure that stuff is gone though. Just like formatting your hard drive on your computer, I hope I am wrong but don't think so.
     
  3. MAzing87

    MAzing87 Member

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    I am still hoping. I did the fdr so that the phone was more stable post ICS. I didnt think I was going to wipe my files from my SD card.
     
  4. Sydman

    Sydman Premium Member Rescue Squad Premium Member

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  5. huskur

    huskur Senior Member

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    Sorry. They are long gone. In the future, I recommend dropbox from the play store. It will back all your video and pictures and other various files daily.
     
  6. joshxdroid

    joshxdroid Senior Member

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    Seems like i once read that there was a way, but i have no information for you. I am sorry for you. I have always taken my sd card out during a FDR because i was paranoid this would happen.
     
  7. huskur

    huskur Senior Member

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  8. huskur

    huskur Senior Member

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  9. FoxKat

    FoxKat Resident Novelist...LOL! Staff Member Premium Member

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    This is another example of how confusing the "sdcard" versus "sdcard-ext" is to people. It's a shame, but it certainly deserves to be revisited again. Folks, there are TWO (2) SD Cards in your Droid RAZR & RAZR MAXX phones. ONE ("sdcard" as listed on the directory hierarchy), is permanently affixed to the motherboard, so it is considered "internal storage", even though it is truly an SD Card from the manufacturer's perspective. See below:

    Well, technically it IS an SD Card... See below:

    [​IMG]


    The Chip above on the left is the Toshiba THGBM4G7D2GBAIE
    16GB EMMC Flash Memory (AKA SD Card).

    Here's a different version of our phones (below) and they've replaced the Toshiba with a

    SanDisk SDIN5C1-16G NAND flash (again, AKA SD Card).


    [​IMG]







    The OTHER ("sdcard-ext" in directory hierarchy), is the removable MicroSDHC Card we are most familiar with.

    Why they decided to use several different naming conventions to describe these two memory storage areas is beyond me, but it simply adds to the confusion. Just remember, anything that is saved automatically to your phone, unless you've specified otherwise is going to the "Internal Storage", AKA "sdcard", the one in the pictures above. If you wipe the phone and select to wipe internal memory, you are erasing the SD Cards on the motherboard in the pictures above.
     
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  10. Xfactorx316

    Xfactorx316 Member

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    Mazing, please let us know if you were able to recover any of the items. I assumed after a format that they would be gone forever. I'm really interested to know if those links help you out that Huskur found! GL
     
  11. joshxdroid

    joshxdroid Senior Member

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    As a note to what foxcat just shared, it only takes a couple clicks to move pictures, music, and videos from the internal storage "sd card" to the true sd card/removable starage by going into the phones memory settings.
     
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  12. FoxKat

    FoxKat Resident Novelist...LOL! Staff Member Premium Member

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    Great point, and I'm sorry I didn't mention it. I guess that's what I have joshxdroid here for!! :hail:
     
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  13. JRParsons

    JRParsons Member

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    Although I don't know of any way to recover them from the phone, if you put the card in your computer there are various file recovery programs available, I have used them with mixed results. Good luck.
     
  14. FoxKat

    FoxKat Resident Novelist...LOL! Staff Member Premium Member

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    That suggestion would work if the files were on the Removable (external) SD Card, but unfortunately as my post above depicted, the "SD Card" that was wiped and originally contained the personal data is the non-removable "internal storage", SD Card which is soldered to the motherboard of the phone (see my post a few above).
     
  15. MAzing87

    MAzing87 Member

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    Thank you all who responded. The info you guys provided is a start and I will update you to know if any of them work. Wish me luck.
     
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