1. You want that $100.00 in your pocket or an Amazon Fire TV don't you? Well here's the deal. With our new updated look we are in desperate need of an updated logo. The 'old' one has certainly served us well, but it's time. Find all the details here: bit.ly/1q0k6Wa
  2. DroidForums.net is currently undergoing a major software upgrade. If you are experiencing any problems logging in please: Contact Us

Can anyone help?!! Files are gone

Discussion in 'Droid RAZR' started by MAzing87, Jul 20, 2012.

  1. MAzing87
    Offline

    MAzing87 New Member

    Joined:
    Nov 5, 2009
    Messages:
    281
    Likes Received:
    6
    Trophy Points:
    0
    I did a factory data reset and accidentally checked on the erase internal data option. I thought it meant to erase internal files from my phone but it deleted many many pix/vids and other files on my SD card. The only files I have left is the ones I backed up months ago. But the more recent files aren't there. I thought the backup assistant kicked in on its own as I set a time to back up files automatically at night when Im not using the phone and my wifi is on. That never happened.

    Is there any possibility to reclaim these files? Any responses would be greatly appreciated!!
  2. Sydman
    Offline

    Sydman Rescue Squad Premium Member

    Joined:
    Jul 18, 2010
    Messages:
    3,415
    Likes Received:
    199
    Trophy Points:
    63
    Location:
    Austin, Tx
    I am sorry you are having troubles, I am pretty sure that stuff is gone though. Just like formatting your hard drive on your computer, I hope I am wrong but don't think so.
  3. MAzing87
    Offline

    MAzing87 New Member

    Joined:
    Nov 5, 2009
    Messages:
    281
    Likes Received:
    6
    Trophy Points:
    0
    I am still hoping. I did the fdr so that the phone was more stable post ICS. I didnt think I was going to wipe my files from my SD card.
  4. Sydman
    Offline

    Sydman Rescue Squad Premium Member

    Joined:
    Jul 18, 2010
    Messages:
    3,415
    Likes Received:
    199
    Trophy Points:
    63
    Location:
    Austin, Tx
  5. huskur
    Offline

    huskur New Member

    Joined:
    Dec 3, 2009
    Messages:
    1,867
    Likes Received:
    31
    Trophy Points:
    0
    Location:
    Lower Delaware
    Sorry. They are long gone. In the future, I recommend dropbox from the play store. It will back all your video and pictures and other various files daily.
  6. joshxdroid
    Offline

    joshxdroid New Member

    Joined:
    Jun 12, 2012
    Messages:
    1,065
    Likes Received:
    55
    Trophy Points:
    0
    Location:
    Minnesota
    Seems like i once read that there was a way, but i have no information for you. I am sorry for you. I have always taken my sd card out during a FDR because i was paranoid this would happen.
  7. huskur
    Offline

    huskur New Member

    Joined:
    Dec 3, 2009
    Messages:
    1,867
    Likes Received:
    31
    Trophy Points:
    0
    Location:
    Lower Delaware
  8. huskur
    Offline

    huskur New Member

    Joined:
    Dec 3, 2009
    Messages:
    1,867
    Likes Received:
    31
    Trophy Points:
    0
    Location:
    Lower Delaware
  9. FoxKat
    Offline

    FoxKat Super Moderator Staff Member Premium Member

    Joined:
    Apr 2, 2010
    Messages:
    8,590
    Likes Received:
    816
    Trophy Points:
    0
    Location:
    Pennsylvania
    This is another example of how confusing the "sdcard" versus "sdcard-ext" is to people. It's a shame, but it certainly deserves to be revisited again. Folks, there are TWO (2) SD Cards in your Droid RAZR & RAZR MAXX phones. ONE ("sdcard" as listed on the directory hierarchy), is permanently affixed to the motherboard, so it is considered "internal storage", even though it is truly an SD Card from the manufacturer's perspective. See below:

    Well, technically it IS an SD Card... See below:

    [​IMG]


    The Chip above on the left is the Toshiba THGBM4G7D2GBAIE
    16GB EMMC Flash Memory (AKA SD Card).

    Here's a different version of our phones (below) and they've replaced the Toshiba with a

    SanDisk SDIN5C1-16G NAND flash (again, AKA SD Card).


    [​IMG]







    The OTHER ("sdcard-ext" in directory hierarchy), is the removable MicroSDHC Card we are most familiar with.

    Why they decided to use several different naming conventions to describe these two memory storage areas is beyond me, but it simply adds to the confusion. Just remember, anything that is saved automatically to your phone, unless you've specified otherwise is going to the "Internal Storage", AKA "sdcard", the one in the pictures above. If you wipe the phone and select to wipe internal memory, you are erasing the SD Cards on the motherboard in the pictures above.
    1 person likes this.
  10. Xfactorx316
    Offline

    Xfactorx316 Member

    Joined:
    Jan 31, 2011
    Messages:
    434
    Likes Received:
    22
    Trophy Points:
    18
    Location:
    Kentucky
    Mazing, please let us know if you were able to recover any of the items. I assumed after a format that they would be gone forever. I'm really interested to know if those links help you out that Huskur found! GL
  11. joshxdroid
    Offline

    joshxdroid New Member

    Joined:
    Jun 12, 2012
    Messages:
    1,065
    Likes Received:
    55
    Trophy Points:
    0
    Location:
    Minnesota
    As a note to what foxcat just shared, it only takes a couple clicks to move pictures, music, and videos from the internal storage "sd card" to the true sd card/removable starage by going into the phones memory settings.
    1 person likes this.
  12. FoxKat
    Offline

    FoxKat Super Moderator Staff Member Premium Member

    Joined:
    Apr 2, 2010
    Messages:
    8,590
    Likes Received:
    816
    Trophy Points:
    0
    Location:
    Pennsylvania
    Great point, and I'm sorry I didn't mention it. I guess that's what I have joshxdroid here for!! :hail:
    1 person likes this.
  13. JRParsons
    Online

    JRParsons Member

    Joined:
    May 19, 2011
    Messages:
    435
    Likes Received:
    17
    Trophy Points:
    18
    Location:
    Mass.
    Although I don't know of any way to recover them from the phone, if you put the card in your computer there are various file recovery programs available, I have used them with mixed results. Good luck.
  14. FoxKat
    Offline

    FoxKat Super Moderator Staff Member Premium Member

    Joined:
    Apr 2, 2010
    Messages:
    8,590
    Likes Received:
    816
    Trophy Points:
    0
    Location:
    Pennsylvania
    That suggestion would work if the files were on the Removable (external) SD Card, but unfortunately as my post above depicted, the "SD Card" that was wiped and originally contained the personal data is the non-removable "internal storage", SD Card which is soldered to the motherboard of the phone (see my post a few above).
  15. MAzing87
    Offline

    MAzing87 New Member

    Joined:
    Nov 5, 2009
    Messages:
    281
    Likes Received:
    6
    Trophy Points:
    0
    Thank you all who responded. The info you guys provided is a start and I will update you to know if any of them work. Wish me luck.
    2 people like this.
  16. JRParsons
    Online

    JRParsons Member

    Joined:
    May 19, 2011
    Messages:
    435
    Likes Received:
    17
    Trophy Points:
    18
    Location:
    Mass.
    Misread the thread
  17. FoxKat
    Offline

    FoxKat Super Moderator Staff Member Premium Member

    Joined:
    Apr 2, 2010
    Messages:
    8,590
    Likes Received:
    816
    Trophy Points:
    0
    Location:
    Pennsylvania
    We're pulling for you! :thumbup:

    Sent from my DROID RAZR using Tapatalk 2
  18. MAzing87
    Offline

    MAzing87 New Member

    Joined:
    Nov 5, 2009
    Messages:
    281
    Likes Received:
    6
    Trophy Points:
    0
    I have rooted before back in 2010. I haven't rooted since but I hope I don't really need to.
  19. MAzing87
    Offline

    MAzing87 New Member

    Joined:
    Nov 5, 2009
    Messages:
    281
    Likes Received:
    6
    Trophy Points:
    0
    The strange thing is the pictures/vids were all over the place. By that I mean when I opened my gallery, there were different folders created and I wasn't sure why when I never initiated or configured any settings to have my files stored in new folders. I understand that it could be from the different camera apps I once had. But the pix and vids I lost were all taken from the stock camera and vid recorder. Strangely enough, 2 of the pix were in the right place while the other pix and vids are all gone. FoxKat, thanks for your info on sd card and sdcard ext. I need to better understand the difference between the two and make sure all pix and vids are all in the same place.

    I would need to do all this at home later. I'm currently at work.
    1 person likes this.
  20. fekish
    Offline

    fekish New Member

    Joined:
    Mar 8, 2010
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    0
    Unfortunately this happened also to me the first week i bought the phone!
    On the other side, fortunately it was the first week, and so only some photos got lost.

    The name given for the internal storage is extrenely confusing

    Sent from my NookColor using Tapatalk
Search tags for this page
can you recover deleted browser history on droid
,
deleted internet files on my driod razr m
,
does droid razr m automatically delete recent history from f
,
how to find deleted history droid razor m
,
how to find deleted history on samsung galaxy s3
,
how to find deleted web history on galaxy s3
,
how to find erased history on razor
,
how to find history on droid razr
,

how to recover deleted internet history on samsung galaxy

,
how to recover deleted internet history on samsung galaxy#gs
,
how to see internet history on droid razr m
,
how to see internet hostory on droid razor m
,

how to view history on droid razr

,
recover deleted browser history android
,
undelete files droid razr m