Cameras and flashlight not working.

[DROIDX2TN]

I did a FDR on my Maxx and my camera/led light on the back do not work. Apps say they cannot connect. Any ideas? Thanks.

 

[DROIDX2TN]

My phone is a Droid RAZR Maxx, not a Maxx, maybe that's why I'm not getting a response?

 

[Ferrett]

Are you on the stock ROM? Tried powering it down? Are you on WiFi?

 

[DROIDX2TN]

Stock rom, yes, also did a FDR. Thank you.

 

[Mike.757]

Go into application manager and delete cache and force stop then restart.

 

[DROIDX2TN]

Delete cache and force stop what? All camera and flashlight apps?

 

[Mike.757]

The camera. All of your flashlight apps work out of the camera app.

 

[DROIDX2TN]

Cleared cache and force stopped all camera apps and restarted phone, camera still doesn't work.

 

[DROIDX2TN]

Anyone else have an idea? Thanks.

 

[Mike.757]

After all that and still no camera, I would say that your camera is not working. Still under warranty?

 

[Mike.757]

Also try the recommendations on this website:

https://forums.motorola.com/posts/bca3fb7a29

Starting in safe mode then restarting in normal mode seems to work.

 

[Mike.757]

Have you installed any scanner apps?

 

[DROIDX2TN]

Safe mode didn't work, no scanner apps, several camera apps, none work.

 

[Mike.757]

I'm outta ideas. Sorry. Hope that someone can give you good info. Have you looked over at XDA-Developers?

 

[DROIDX2TN]

Thanks everyone for your help. I stopped by Verizon Saturday and they said it was a software problem so they're sending me a refurbished phone because I have insurance.