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Camera Problem

Discussion in 'HTC Droid DNA' started by imgoinghome, May 18, 2013.

  1. imgoinghome
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    imgoinghome New Member

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    For the past week my camera has been unusable because 90% of the time I open it the picture is partially purple, has random lines, and pressing the shutter (or any other) button does nothing. After about 5 seconds of this my phone will freeze then restart itself. Has anyone else had/heard of this problem and found a fix? Both HTC and Verizon have just told me to factory reset which I haven't tried yet and am a little skeptical that it will actually fix the problem. Just a little annoyed since I have only had the phone 2 months.
  2. ConnorM228
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    ConnorM228 New Member

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    SAME PROBLEM! Factory reset worked for me. It was most likely just corrupted app info that a reset should fix.
    That's my theory anyway.

    Connor
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