camera pics ONLY viewable on phone

Discussion in 'Droid RAZR Support' started by droidrazr11, Jan 23, 2012.

  1. droidrazr11

    droidrazr11 New Member

    Joined:
    Jan 23, 2012
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I'm brand new here. I have a droid razr and it's a pretty good piece of equipment, but I have discovered a problem and need your help. Any pictures that I take with the onboard camera cannot be viewed when I USB to any computer.

    If I USB the phone to my work, home or anybody else's computer and I access the thumbnails from either the storage card or internal memory, there are no thumbnails to preview. If I click on an icon for any of my pics, I will get a message in Windows pic and fax viewer that says "Preview not available". I cannot move any of this icons or pics from the phone to the computer. It appears they live only on the phone.

    I can access any pics that I have in my stored or saved pics folder. If I moved a pic from my computer to the phone, it's fine, but if the pic was taken with the phone, it can ONLY be viewed on the phone.

    I have talked to some tech friends and I have already deleted the thumbnails folder and allowed it to repopulate. It did not have any effect. I had another person tell me the only alternative is to take the phone back to Verizon and have it wiped clean and reprogrammed. Basically start over. I hate to lose all my pics and stuff.

    Any ideas or help that you can provide is greatly appreciated. Thank you.
     
  2. SallyC

    SallyC Senior Member

    Joined:
    Dec 1, 2011
    Messages:
    1,247
    Likes Received:
    102
    Trophy Points:
    63
    Location:
    Michigan
    Ratings:
    +103
    I'm not sure about trying to use a computer to preview pictures on the phone but you certainty can copy them to your computer and view them.

    When I connect my phone to my computer, Picasa automatically offers to import them. But you can also manually copy them.

    Have you tried this?
     
  3. tgyberg

    tgyberg Silver Member

    Joined:
    Dec 18, 2009
    Messages:
    3,941
    Likes Received:
    297
    Trophy Points:
    198
    Location:
    Minneapolis, Minnesota
    Ratings:
    +321
    Current Phone Model:
    Nexus 6, 7, & 9
    I use an app called AirDroid. You can connect to your pc via wifi and see everything!
     
  4. droidrazr11

    droidrazr11 New Member

    Joined:
    Jan 23, 2012
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    encryption

    The pics aren't viewable at all. You can copy them but there is nothing the see when they get moved to any other piece of equipment.

    The answer is encryption. Anyone who turns on the encryption function in the "Location & Security" section of "Settings" causes all of the data (and photos) to be encrypted. You have to turn off data encryption. Then the photos will be viewable and pre-viewable when the phone is connected to a computer via USB, WiFi or whatever.
     
  5. SallyC

    SallyC Senior Member

    Joined:
    Dec 1, 2011
    Messages:
    1,247
    Likes Received:
    102
    Trophy Points:
    63
    Location:
    Michigan
    Ratings:
    +103
    So the question we should have asked is "Have you turned on encryption in your Settings menu?"

    I'll file that away for the next time I play Jeopardy. :)

    Thanks for letting us know.
     
Search tags for this page
cannot preview photos droid razr m
,
droid 3 encrypted pictures
,
droid razer how to get pictures from camera to folder
,
where does android save camera photos
,

where does android store pictures

,
where does android store pictures from the camera
,

where does droid razr store pictures

,
where does my android razr m store photos
,
why aren't all photos on my razr viewable when connected to
,
why will all my pictures not import from droid razer to pica