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Camera not working

Discussion in 'Thunderbolt Tech Support' started by qoncept, May 11, 2011.

  1. qoncept
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    qoncept Guest

    I've been putting it off but today I tried to make my camera work again. When I open it, I'll usually just get a black screen. Sometimes the camera will come up, but when I try to take a photo it locks up and eventually FCs. After that, it's the black screen again when I try to open.

    I've deleted application data and cache in the application manager. I've cleared defaults. This morning I did a factory reset and it's still not working. What do I need to do?
  2. firstimer
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    firstimer New Member

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    Today I took a picture with the front face camera I closed the camera then bright it back up and went to open the front face camera and it instantaneously went to force close can anyone help me with what the problem could be.


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  3. Droid Firefighter
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    Droid Firefighter New Member

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    Qon, if I were you I'd take it back for a replacement. If you haven't rooted it and you're having that much of a problem, then you may have gotten a bad unit. It happens when you make 100,000 of anything. That's why we have lemon laws for new cars.

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  4. Droid Firefighter
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    Droid Firefighter New Member

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    Firstimer, is that the first and only time its happened? If so it could simply be that the software and hardware didn't react properly to being shut off then immediately back on again. These phones are almost literally computers and I could see that being the issue, especially if it's the only time.

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  5. firstimer
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    firstimer New Member

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    Firefighter
    I got if fixed I just read that you have to clear all the data in the camera and I did it . The front camera opened up with no problem . I went to settings ,applications,all,camera and cleared the data.

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  6. Droid Firefighter
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    Droid Firefighter New Member

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    Cool

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  7. qoncept
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    qoncept Guest

    I meant to go to the Verizon store yesterday but my truck's battery was dead when I went out for lunch so I had to deal with that. I'll go in today. This phone has been absolutely horrible so hopefully they WILL give me a replacement. I had an original Droid and a Droid X and I'd definitely rather have either of them back at this point.
  8. kent3230
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    kent3230 New Member

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    Thank you! This has been driving me crazy. Not that i use the front camera a lot but I hate it when things don't work they way the should!
  9. qoncept
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    qoncept Guest

    I finally got to the Verizon store today. They couldn't fix it and they're shipping a replacement to me.
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