Camera causing phone to crash

Discussion in 'Samsung Droid Charge' started by michelle.ahern, Sep 26, 2011.

  1. michelle.ahern
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    michelle.ahern New Member

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    Hoping someone can help me. I just got the droid charge and i love it except for two issues i'm having. when i use camera the phone shuts off and i have to do a battery pull, im using camera that was preloaded. Also, my phone gets preety hot when its charging, i hope this doesnt ruin the phone. Any help will be greatly appreciated.:droideris:
     
  2. hustlinjoe
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    hustlinjoe New Member

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    Hey u may wanna try a factory reset ...that should help ur issue if it does.not u need too contact Verizon because u have a 1 year time. Where if anything happens to the device due to manufacturers defect they will replace it for free ..a lot of people do not know this but it is true ..I hope this information helps you

    Sent from my ADR6400L using DroidForums
     
  3. hustlinjoe
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    hustlinjoe New Member

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    if you do not know how to do a factory reset reply back and I will help you through it if needed ..

    Sent from my ADR6400L using DroidForums
     
  4. michelle.ahern
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    michelle.ahern New Member

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    Will I lose everything doing a reset?

    Sent from my SCH-I510 using DroidForums
     
  5. da2zoe
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    da2zoe DF Super Moderator Staff Member

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    Check in your camera settings if GPS tagging is off before you factory reset. Some people have had luck toggling this on and off. If that doesn't fix your problem then you can try the factory data reset....yes, it does erase everything. You do have some options for backing up though.
     
  6. da2zoe
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    da2zoe DF Super Moderator Staff Member

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    Oh, and about your battery. When you say it gets hot...how hot? It's normal for the battery to become warm when charging but should cool down fairly quickly once it's reached full power. I've noticed that with my Charge sometimes. If it gets really warm/hot then you might consider contacting VZW and asking for another battery. It's also better for the battery is you don't consistently run it all the way down then charge all the way up if at all possible.
     
  7. michelle.ahern
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    michelle.ahern New Member

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    Thanks for advice called verizon and they advised to clear camera apps cache force shutdown and it actually worked.

    Sent from my SCH-I510 using DroidForums
     
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