Camera app hangs and crashes on open, also causes phone to crash

Discussion in 'Android Tech Support' started by TheBrownBus, Jun 19, 2014.

  1. TheBrownBus

    TheBrownBus New Member

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    I've had this problem for a couple weeks now. When I open the camera app on my phone, it hangs, then the app crashes. I can back out of it with the home button or back button but it takes several seconds to respond. After a couple times opening it, my phone crashes as well. I have tried clearing data, rebooting my phone in safe mode, force quitting the app, but nothing works. Any advice?
     
  2. snorin72

    snorin72 New Member

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    Same trouble

    I'm having the same trouble and so is my husband. We've removed all apps and done factory resets...still a problem. Any ideas?
     
  3. KaosMaster

    KaosMaster Senior Member

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    Current Phone Model:
    SCH-I545 Galaxy S4 (Verizon)
    Which phone are you using? Sounds like the software is corrupt. You need to reflash the phone to stock, or clean ROM.
     
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