Call quality is utter garbage

Discussion in 'HTC ThunderBolt' started by mitchb2, Mar 19, 2011.

  1. mitchb2

    mitchb2 Member

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    Even with a network extender the phone is useless. Nobody can hear me, they say it cuts in and out.

    Crap. AND it drops calls...with a network extender! And we're smack in the middle of an area that is flooded with signal.
     
    #1 mitchb2, Mar 19, 2011
    Last edited: Mar 19, 2011
  2. BigMcGuire

    BigMcGuire Active Member

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    You kidding me? Call quality has been the best I've ever had. And people tell me I have insane hearing. I have the volume as low as it can go and it's so loud and clear that I can't keep my ear on the phone cuz it's so loud. I ask people how I sound vs my OG Droid and they tell me a lot better. People would always tell me I sound crappy on my OG DRoid (even with ERVC-B).

    I've tested this in 3 other places too, audio quality has been the best I've ever had.
     
  3. n0yxl

    n0yxl Member

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    Sorry to hear about your call quality issues. I would go to a VZW store and get an exchange.

    I've actually had better call performance than my old D1; and that phone was pretty good!
     
  4. mitchb2

    mitchb2 Member

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    Does Verizon even have live chat for support? I can't call them because my $250 phone is worthless.
     
  5. n0yxl

    n0yxl Member

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    I agree with you about call performance. He may, and probabably has a bad phone.
     
  6. n0yxl

    n0yxl Member

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    I would walk into my nearest store. :)
     
  7. drewdown757

    drewdown757 New Member

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    definitely go into your nearest store, i just got my thunderbolt today and the call quality on it so far is as clear as can be...
     
  8. Raptor007

    Raptor007 Member

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    Sorry you are having issues, but my TB is working perfectly. My calls have all been very clear and better than my last few phones. Could be a bum phone or something else.
     
  9. mitchb2

    mitchb2 Member

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    Actually, something is going on. None of our 4 phones can make calls. They either drop, or the person at the other end says the dropouts are unbearable.
     
  10. BigMcGuire

    BigMcGuire Active Member

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    You said you were using a network extender yes? I have the latest Samsung network extender right next to me and in all honesty the reliability of that thing isn't all that great. It requires weekly restarts - try unplugging the power supply, wait 30 seconds, plugging it back in. My Thunderbolt loves my network extender. Not having any problems with it.

    I bet you that's the problem. No way 4 random Thunderbolts are all having the same problem.
     
  11. n0yxl

    n0yxl Member

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    Good to know that it's not your brand new Thunderbolt though ehh?

    Maybe try rebooting your modem and router if under a network extender.
     
  12. stevenas

    stevenas New Member

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    I'm getting AMAZING call quality. And it's really loud (I have the in-call volume set low).
     
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