Just wanted to thank everyone here for all their help and support over the last 14 months with the Bionic. After patiently waiting for ICS with no 4G (or sometimes signal at all) for 6 months, only to be bogged down by laggy ICS (after 3 factory resets), I have switched to Razr Maxx. I have to say... you guys are missing out. This is a great phone and works exactly how we all hoped the Bionic would work. I am so upset at myself for putting up with this phone for as long as I did. I was trying to be a trooper, but honestly it has been a ridiculous process. I write this for anybody else out there who is having constant issues but trying to be loyal to the Bionic - my answer to you is move on. There are much better options out there. Document your problems with Verizon and they might move you to a Razr Maxx like they did with me. Best of luck!