Last week while on vacation at Michigan's Adventure, I dropped my Gnex and shattered the lower part of the screen. Phone still worked and got me through the vacation. When I got home, I got in touch with Protect Cell which was the insurance I decided on over Asurion. After a few questions and $70 off my debit card, I was assured that a replacement phone would be over nighted by FedEx. Sure enough there it was on the porch last Tuesday. Opened it up and what appeared to be a new Gnex. Took the SIM card out of the old phone and into the new phone and I was in business. Well, I noticed after reloading/restoring the files on the new phone it started to act peculiar. I was getting freeze ups and random reboots. I would wake up the phone and it would freeze and then reboot. Loading an app half the time would cause the phone to reboot. My old Gnex never did that. Sure I would get an occasional reboot, but nothing like this! Then yesterday the audio went out on games and A/V apps like Youtube, Netflix and Crackle. That was it for me. I called Protect Cell and told them I had a junk phone and described the problems I was having. The guy I talked to was very understanding and apologetic saying something like this has happened to him in the past. He took my information down and informed me that another phone would likely be sent out either Friday or Monday with the latest delivery date of next Tuesday. I remember some of the complaints people were making about their Gnex phone with sporadic reboots and unstable performance and how it took 2-3 replacements before they got a decent phone. I thought there was some embellishments on the problems people were having after the Gnex release because I was having nowhere near these problems. Not even close. Well, it looks as if Karma has caught up to me at last.