Broken Screen

Discussion in 'Droid RAZR Support' started by Warwick, Apr 5, 2012.

  1. Warwick
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    Warwick New Member

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    So 2 days ago, I dropped my RAZR and now the screen doesn't work. Although the screen doesn't work, the rest of the phone functions properly and the screen lock is still in place. I would like to hook it up to my computer to transfer some data, however without being able to see the screen, I cant see the screen lock to enter my code. What can I do?

    Also, when I dropped the phone, it was only from a distance of about 2 feet onto a carpeted surface and it was in a hard case. Are these phones really that fragile or could mine have been an issue from the factory? The phone is only about 2 months old and doesn't even have a scratch on it. Obviously the drop voids the Verizon and Motorola warranties and Asurion wants a $100 deductible for a new phone.
  2. BroidDrionic
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    BroidDrionic New Member

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    Is the screen cracked?
  3. zomnomnombie
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    zomnomnombie Active Member

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    Most phones can handle drops more extreme than that.

    However, sometimes one gets unlucky and the phone falls on that one side and that one angle that kills it.

    My guess would be it wasn't a defect just bad luck.

    Sent from my DROID2 using DroidForums
  4. TheAlpha
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    TheAlpha New Member

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    Nice.

    Sent from my DROID RAZR using DroidForums
  5. Warwick
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    Warwick New Member

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    Yeah it has a few cracks, but they look to be beneath the surface of the screen.
  6. bullswife98
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    bullswife98 New Member

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    Darn the luck!!! Your best bet is to just pay the deductible and get it replaced. All your stuff will transfer over when you activate the phone. Sorry :(

    Sent from my DROID RAZR using DroidForums
  7. BroidDrionic
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    BroidDrionic New Member

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    ifixit.com has a detailed description of how to replace the screen on the razr and maxx, but it looks pretty difficult... good luck bro!
    Since the screen is cracked, there's not a whole lot you can do.
  8. bullswife98
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    bullswife98 New Member

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    ^^^^ That would definitely void the warranty with Verizon and Asurion if your not successful and don't know what your doing, your way braver than I am.

    Sent from my DROID RAZR using DroidForums
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