Broken screen

Discussion in 'Thunderbolt Tech Support' started by ciesla, Mar 20, 2011.

  1. ciesla

    ciesla New Member

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    Dropped my thunderbolt yesterday, and sure enough the screen cracked.
    It still works but looks horrible. Anyone have any ideas on how i could either get a replacement phone or something without paying 100 for insurance
     
  2. mwhartman

    mwhartman Super Moderator/RS Premium Member

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    No! And do not seek illegal options on this forum or I will close this thread!

    Accident happen take the high road and anti up the $100 and keep legal.
     
  3. ciesla

    ciesla New Member

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    never planned on doing anything illegal, just wasnt sure if verizon offered anything since its only been three days.
     
  4. LtKen

    LtKen Silver Member

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    Take it to them and ask. You're probably out $100, but it's worth asking.
     
  5. Fullstop

    Fullstop Member

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    Did you opt in for insurance when you purchased the phone?

    Sent from my ADR6400L using DroidForums App
     
  6. mwhartman

    mwhartman Super Moderator/RS Premium Member

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    I doubt that VZW will do anything especially due to an accident on your part. You can call customer service or go the the store where you purchased and ask. Thankfully, you have the insurance.
     
  7. LtKen

    LtKen Silver Member

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    You never know -- they were nice enough to swap out a dog-chewed phone for me once, without insurance.

    It's always worth asking about. All they can say is no.
     
  8. ciesla

    ciesla New Member

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    well if verizon doesnt replace it for free im just gonna buy my self a new screen and fix it myself instead of blowing 100 dollars
     
  9. LtKen

    LtKen Silver Member

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    Is losing your 1 year factory warranty worth saving $100? Especially on a brand new technology?

    Just asking -- make sure you make an informed decision.
     
  10. ciesla

    ciesla New Member

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    If I go with insurance. Then I can only use it one more time in the next 2 years.
     
  11. LtKen

    LtKen Silver Member

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    I dont think anyone here will tell you what to do, we just want you to make an informed choice.
     
  12. ciesla

    ciesla New Member

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    I was just seeing if someone knew of something I didn't know about. Like some type of no questions asked 1 week warranty
     
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