Broken screen

Discussion in 'Thunderbolt Tech Support' started by ciesla, Mar 20, 2011.

  1. ciesla
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    ciesla New Member

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    Dropped my thunderbolt yesterday, and sure enough the screen cracked.
    It still works but looks horrible. Anyone have any ideas on how i could either get a replacement phone or something without paying 100 for insurance
  2. mwhartman
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    mwhartman Super Moderator/RS Premium Member

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    No! And do not seek illegal options on this forum or I will close this thread!

    Accident happen take the high road and anti up the $100 and keep legal.
  3. ciesla
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    ciesla New Member

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    never planned on doing anything illegal, just wasnt sure if verizon offered anything since its only been three days.
  4. LtKen
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    LtKen New Member

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    Take it to them and ask. You're probably out $100, but it's worth asking.
  5. Fullstop
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    Fullstop New Member

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    Did you opt in for insurance when you purchased the phone?

    Sent from my ADR6400L using DroidForums App
  6. mwhartman
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    mwhartman Super Moderator/RS Premium Member

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    I doubt that VZW will do anything especially due to an accident on your part. You can call customer service or go the the store where you purchased and ask. Thankfully, you have the insurance.
  7. LtKen
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    LtKen New Member

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    You never know -- they were nice enough to swap out a dog-chewed phone for me once, without insurance.

    It's always worth asking about. All they can say is no.
  8. ciesla
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    ciesla New Member

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    well if verizon doesnt replace it for free im just gonna buy my self a new screen and fix it myself instead of blowing 100 dollars
  9. LtKen
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    LtKen New Member

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    Is losing your 1 year factory warranty worth saving $100? Especially on a brand new technology?

    Just asking -- make sure you make an informed decision.
  10. ciesla
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    ciesla New Member

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    If I go with insurance. Then I can only use it one more time in the next 2 years.
  11. LtKen
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    LtKen New Member

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    I dont think anyone here will tell you what to do, we just want you to make an informed choice.
  12. ciesla
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    ciesla New Member

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    I was just seeing if someone knew of something I didn't know about. Like some type of no questions asked 1 week warranty
  13. streetstrip01
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    streetstrip01 New Member

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    I know it's after the fact now.....

    Most times you can get a better deal with insuring your phone through your homeowners policy.

    Verizon has a $100 deductible, plus they give you a refurbished phone for ~$9 per month, then, will only cover certain "faults."

    My homeowners policy insured my phone for $900 with $0 deductible, all faults covered, with a new phone for $27.19 per year
  14. astang99
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    astang99 New Member

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    I'm curious, I dropped my TB onto my desk and cracked the screen, it still works looks horrible, though. Are all HTC phones this fragile, I'm worried if they are...

    Sent from my ADR6400L using DroidForums App
  15. 78racing
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    78racing New Member

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    Who do you have your homeowners policy with and how do they classify it? I tried with my homeowners and they looked at me like I was from mars? Any info would be really appreciated. I broke the glass on my Tbolt and I am waiting for it to be returned.
  16. bassJAM
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    bassJAM New Member

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    I'm curious too! Never heard of this.
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