Broken screen, need advice.

Discussion in 'Android Support' started by droid1215, Sep 25, 2011.

  1. droid1215

    droid1215 New Member

    Sep 25, 2011
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    Hi all,

    I just got the droid incredible 2 and am very happy with it, although 3 days after I purchased it I dropped and shattered the screen it is still working fine and I have insurance but I was wondering if anyone could help me out.

    Rather than using 1 of my 2 insurance replacements,
    I was wondering if anyone knows of any tricks (or anything I could say to verizon) to get it as a warranty replacement.

    Ive heard of 2 methods:
    1 call verizon and tell them there is a problem with the speaker or something of that nature and they will mail me a replacement.

    2 apparently I can go to the verizon store and replace this phone with any other phone (i just upgraded) and pay the price difference.

    if anyone could tell me something simple to say to verizon or verify whether these 2 methods work or not I would be very appreciative.

    Please help? I love this phone.

    Sent from my ADR6350 using DroidForums