broken g3

Discussion in 'Samsung Galaxy S3' started by g3newbie, Sep 4, 2012.

  1. g3newbie
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    g3newbie New Member

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    I can't connect to my comp to get all my images. Is there a program I can use before I need to return It to asurion?
  2. ChevyNexus
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    ChevyNexus New Member

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    I really don't think Asurion cares about your phone being rooted. They are, after all, YOUR insurance company.
  3. g3newbie
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    g3newbie New Member

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    The thing is my phone was not rooted. I broke the screen and cannot access my phone. I have 300 pics on it and I really want them.
  4. ChevyNexus
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    ChevyNexus New Member

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    Are they on your SD car maybe? If not, maybe you have them backed up by Google on a cloud? If not and it won't connect to PC you might be outta luck.
  5. JRParsons
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    JRParsons Member

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    What happens when you plug it into a computer? Does the computer recognize the phone at all?
  6. g3newbie
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    g3newbie New Member

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    I get a driver error on the pc. I have never been able to get any of my g3's to connect
  7. k1ngr4t
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    k1ngr4t Well-Known Member

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    Easy fix: You need to go to the official Samsung website and install the most recent Samsung drivers for your computer. Generally the computer updates it automatically, but sometimes it doesn't. So you have to manually download them from the site.
  8. ChevyNexus
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    ChevyNexus New Member

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    +1

    Was gonna reply that, but ya beat me to it.
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