Brand new Motorola Razr M - shut itself off and will not turn back on.

Discussion in 'Droid RAZR M' started by cs3, Mar 8, 2013.

  1. Sajo

    Sajo Diamond Member

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    If the screen goes off then does not come back on when you pull it away from your face, i bet the proximity sensor is bad. I would download one of the test apps and follow the instructions to test it. If the phone is under warranty still, Verizon should send you a replacement.
     
  2. FREE100KSECRET

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    I was out of country for a few months using another phone, but when I got back I downloaded the app to test the proximity sensor is working properly, but yet the phone screen blanks out and won't come back on no matter what buttons I hit. Been living with the screen on while charging setting since 90% of the time I am on computer, and now I am getting ghosts hitting multiple keys when dialing a number, impossible to make a call now. Any other ideas?

    Thanks,
     
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