Brand new Incredible has died and will not re-charge

Discussion in 'Android Tech Support' started by LRB1977, May 11, 2010.

  1. LRB1977

    LRB1977 New Member

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    I got my new Incredible today and charged it with wall charger but did not charge to 100% and used it during the day while charging off and on. I never got to 100% and then when I did not charge for a couple hours at night the phone went to 4%. I turned it off and now when I plug into charger nothing happens (no light comes on or anything else).

    Is my charger just defective or did I need to charge to 100% before I could ever use it and now it will not accept a charge???
     
  2. titans

    titans Premium Member Rescue Squad Premium Member

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    Not sure if it's true or not, but many people say to give it a good full initial charge...have you tried taking the battery in and out? Also there's a Tech section dedicated to just the Incredible next time =)
     
  3. Guchi

    Guchi Active Member

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    double post. the other one is in the correct forum.
    :closed_2::closed_2::closed_2::closed_2:
     
  4. jsh1120

    jsh1120 Silver Member

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    I'm not sure why people so often assume that problems like this come from a defective charger or phone. There is a real possibility that the problem stems from a defective battery.

    Considering this a a "brand new" Droid, I'd suggest taking it to a Verizon store and see if you can either get a new battery or have a tech check your phone with a battery that is known to be good. If that isn't the problem, the next step should be to consider problems in the charging apparatus and then the phone.
     
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