Bought Wife's D1 on Ebay....

Discussion in 'Android General Discussions' started by jmed99, Sep 24, 2010.

  1. jmed99

    jmed99 Member

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    The seller wont let me return it an the keyboard is severely bubbled up. Will Verizon replace under warranty? Thanks!
     
  2. dezymond

    dezymond Tech Support Mod
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    no idea, unless you know for sure the phone was originally purchased from a Verizon store.

    purchasing off ebay might affect that somehow though?
     
  3. 1luvleegeek

    1luvleegeek Member

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    That is so messed up. I dunno about verizon, but I know paypal and ebay has a buyer protection program. Can you contact them?
     
  4. kmasum

    kmasum Member

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    Was there a return policy included when you bought the item? You can complain ebay, call ebay customer service number, they are very helpful, shouldn't be having problem turning it back.

    -against app piracy » droid X » tapatalk
     
  5. scoder

    scoder Member

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    By purchasing a phone from someone else, you are voiding its warranty. Try to contact the seller.
     
  6. frodroid

    frodroid Member

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    If you used paypal you can definitely start a case and they most always side with the buyer. which way did you purchase the item? Did you have a tracking #? I ask for other methods of getting your money back if they sent you a defective phone.
     
  7. xliderider

    xliderider Active Member

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    ^^^ This.

    I almost never used my keyboard on my D1 after I got used to the virtual keyboard. The only times I pulled that keyboard out was to hold the X key down to boot into recovery lol.
     
  8. xliderider

    xliderider Active Member

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    Also, for future ebay purchases of phones and other electronic items, Squaretrade will sell you a one or two year insurance plan at very reasonable rates.

    Squaretrade does make you wait 30 days before you can file a claim though to try to cut down on people who try to insure a faulty device just to make a claim.
     
  9. garrett

    garrett Silver Member
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    not necessarily. i bought a blackberry storm off eBay then about a month later it started messing up and Verizon honored the warranty and exchanged it for another unit.
     
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trying to warranty a phone that was purchased by someone els