Bought Wife's D1 on Ebay....

[jmed99]

The seller wont let me return it an the keyboard is severely bubbled up. Will Verizon replace under warranty? Thanks!

 

[dezymond]

no idea, unless you know for sure the phone was originally purchased from a Verizon store.

purchasing off ebay might affect that somehow though?

 

[1luvleegeek]

That is so messed up. I dunno about verizon, but I know paypal and ebay has a buyer protection program. Can you contact them?

 

[kmasum]

Was there a return policy included when you bought the item? You can complain ebay, call ebay customer service number, they are very helpful, shouldn't be having problem turning it back.

-against app piracy » droid X » tapatalk

 

[scoder]

By purchasing a phone from someone else, you are voiding its warranty. Try to contact the seller.

 

[frodroid]

If you used paypal you can definitely start a case and they most always side with the buyer. which way did you purchase the item? Did you have a tracking #? I ask for other methods of getting your money back if they sent you a defective phone.

 

[xliderider]

If you used paypal you can definitely start a case and they most always side with the buyer.

^^^ This.

I almost never used my keyboard on my D1 after I got used to the virtual keyboard. The only times I pulled that keyboard out was to hold the X key down to boot into recovery lol.

 

[xliderider]

Also, for future ebay purchases of phones and other electronic items, Squaretrade will sell you a one or two year insurance plan at very reasonable rates.

Squaretrade does make you wait 30 days before you can file a claim though to try to cut down on people who try to insure a faulty device just to make a claim.

 

[garrett]

By purchasing a phone from someone else, you are voiding its warranty. Try to contact the seller.

not necessarily. i bought a blackberry storm off eBay then about a month later it started messing up and Verizon honored the warranty and exchanged it for another unit.