Bluetooth will not start on new Galaxy Note 9

Discussion in 'General Discussions' started by Daniel Clark, Feb 12, 2019.

  1. Daniel Clark

    Daniel Clark New Member

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    I just bought a NEW Galaxy Note 9 and after setting up for use on Sprint, I cannot get Bluetooth to turn on. The button just goes gray. I did a Factory Reset to reload everything and it still will not start. Does anyone have any ideas?

    Dan
     
  2. Sajo

    Sajo Diamond Member

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    Welcome to the Forum. . I have seen this work before, it's worth a try:

    Turn Airplane Mode - On
    Reboot the phone
    Turn Airplane Mode - Off
    Turn Bluetooth - On

    Sent from my Moto Z (2) using Tapatalk
     
  3. bkdodger

    bkdodger Administrator
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    Good luck let us know if any progress

    Pixel 2 XL using Tapa
     
  4. amzounslide

    amzounslide New Member

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    I had a similiar problem. I could connect to my sennheiser bluetooth earbuds, but no music was playing. I tried everything on this forum but nothing worked. I finally found the solution on another website. In settings search "Reset Network Settings" I did that and it fixed my bluetooth issues.