Bluetooth voice recognition problem

Discussion in 'Thunderbolt Tech Support' started by ILUVULU, May 7, 2011.

  1. ILUVULU
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    ILUVULU New Member

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    The voice recognition does not get anything right when going across the bluetooth. It I tell it to "Call Mary Frankenstien on Mobile", it comes back with "Call Andy?". It is not even close! It works great when talking directly to the phone. If I use the Voice Dialer, it never misses.

    I have tried two different Motorola blue tooth headsets on 4 different Thunderbolt phones.

    Has anyone had success in voice recognition over the bluetooth?
  2. ionide
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    ionide Member

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    I have had the same issue, it's horrible and super inconvenient.

    Sent from my ADR6400L using DroidForums
  3. ILUVULU
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    ILUVULU New Member

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    Have you heard if anyone is working on fixing it? I called HTC tech support and the guy I talked with said that there is nothing in the works. That would seem increadbly stupid if they are not working on it.
  4. ionide
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    ionide Member

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    I haven't looked into it, so no.

    Sent from my ADR6400L using DroidForums
  5. ILUVULU
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    ILUVULU New Member

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    I finally figured it out. It is not a problem with the bluetooth. It is a problem with the phone being setup correctly. I tried Bluetooth's from Motorola, Blue Ant and Jawbone. None of them would come up with the correct phone number when I hit the button on the bluetooth and told it to call such and such.

    This is what I did.

    Go to Menu, settings, applications, manage applications. Select All. Scroll down to Phone (HTC Corporation), click on Clear data. This will clear out a bunch of stuff in the phones brain. It will not kill applications or other data in the phone, just the cobwebs in the phone system itself.

    Then do a restart.

    After the restart go to Menu, settings, applications, manage applications. Select All. Scroll down to Bluetooth Share, click on Clear data. This will clear out a bunch of stuff in the bluetooth portion of the phones brain.

    After this it started working on the Jawbone ICON. So, I tried by Motorola 710 again and it works also. Now I hit the button on the bluetooth, wait for it to say "Speak now", wait for a second or two, the phone will display listening, then say call such and such on mobile, or at home... Mine works every time now!
  6. sliderman
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    sliderman New Member

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    ILUVULU's fix on his HTC also worked on Samsung Charge - thank you, thank you.
  7. hotdogguynj
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    hotdogguynj New Member

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    thank you!

    Awesome! I have had the phone since march, but got a me Bluetooth hs last night, and
    Was frustrated by this problem, I googled it, found this thread, and it now works great! Thanks for posting the fix!
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