Bluetooth Range issue

Discussion in 'Samsung Galaxy S4' started by GoHawks, Feb 21, 2015.

  1. GoHawks

    GoHawks New Member

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    Hi, I recently bought a used S4, I have found it to have limited range on bluetooth capability, probably only good up to 3 or 4 ft then looses signal, I tried will wireless speaker and also wireless headset, same results, I have a feeling I'm hosed any ideas would be appreciated.
    Thank You
     
  2. Jeffrey

    Jeffrey Premium Member
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    You should get around 30'. Is the OS current? Have you done a factory reset?
     
    #2 Jeffrey, Feb 22, 2015
    Last edited by a moderator: Feb 22, 2015
  3. GoHawks

    GoHawks New Member

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    I haven't done a factory reset, I think one was done before I got it. It's wanting to download the latest software but haven;t let it.
    Do your think I should do a factory reset before or after the software update?
    Thanks
     
  4. EyeOWA

    EyeOWA Senior Member

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    After
     
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  5. GoHawks

    GoHawks New Member

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    I've done both the software update and also the factory reset, still 3 or 4 ft range, I'm thinking I have a hardware issue.
    I wish I would have found bluetooth issue earlier, had phone a month and half or so. Dang!
    I'm afraid that's the chance you take when you buy used, I got it from SWAPPA it was represented as
    excellent condition. I never used the bluetooth till now.
    Thanks for your guys time.