Bluetooth keeps disconnecting

Discussion in 'Droid RAZR Support' started by TacoRy, May 2, 2014.

  1. TacoRy
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    TacoRy New Member

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    Hello Forum,

    I am having problems with my RAZR Maxx HD disconnecting from Bluetooth connected devices.

    I will be using Bluetooth speakerphone (also Motorola) and the phone call will all of the sudden be transferred to the handset.

    I thought it may just be the bluetooth speakerphone device, but it does the same thing through my wife's car Bluetooth system.

    Any help would be appreciated.

    It does it nearly everytime.

    Droid RAZR Maxx HD
    Verizon
    Android 4.1.2

    Thanks!
  2. sineater
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    sineater Member

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    I use my buetooth all the time and never have an issue with it disconnecting like that. That is an odd one im not even sure what to tell you about that
  3. AECRADIO
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    AECRADIO Member

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    What may be occurring, is a signal/lock loss between the BT device and the phone, causing the disconnection issue.
    Have you looked into a timing-related cause?
    Such as how long the device remains connected before it shuts down, or drops the BT connection with the phone?
    What are your BT settings for connection to your phone?
    Maybe the BT device switched connection types, and is searching for internet access.
    Are you always paired to that single device, or do you use others with your BT headset?
    Is your phone always visible to the headset?

    odd to sustain the same issues with different BT installations, so I suggest solving it by eliminating the most prevalent issue and starting from that point, eliminating everything until you nail the actual cause.
  4. TacoRy
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    TacoRy New Member

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    Thanks for the responses!

    My Bluetooth settings just say phone and audio which are both checked.

    It is difficult to tell timing, as it varies. Often it is shortly after it connects and I make a call.

    Phone is usually within 3' of the receiver.

    I had some old devices on the pairing list which I just removed. Maybe that will help.

    Thanks for the assistance!
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