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Blue Screen of Death

Discussion in 'Thunderbolt Tech Support' started by stevenfstein1, Apr 1, 2011.

  1. stevenfstein1
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    stevenfstein1 New Member

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    Have not had this for many years and not with my D1. I can hook up to charge and hook up using PDANET with no problems but as soon as I mount the phone and cllick on 'start - explore' it happens. I've tried booting with phone attached and not, with debug mode on and off. Any suggestions?

    Best..... Steve
  2. cnmsales
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    cnmsales New Member

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    Are you saying your getting a BSOD on your phone or on your computer?

    Do you have the HTC Sync drivers installed?
  3. stevenfstein1
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    stevenfstein1 New Member

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    BSOD on the computer. Other than the PC displayed a few messages that it found new hardware I did not install anything. I'll try and install HTC sync but hopefully I can configure just to transfer files - don't want it to sync with anything.
  4. cnmsales
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    cnmsales New Member

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    Yeah after you install it you can go to add/remove in control panel and uninstall everything other then the actual drivers.
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