This will matter to some, some it won't so .. yea. Here's a list of bloatware that came on her phone. Amazon Kindle Blockbuster GooMeeting Flash pre-installed (not considered bloatware to me, just noting it's installed) Guided Tours (no idea what that is) Help Center ? IM Let's Golf 2 Madden NFL12 A couple Moto apps... I've never seen but some may have before MOTOActiv & MOTOPRINT NETFLIX NFL MOBILE QuickOFFICE Slacker Social location Sound Networking Task Manager (she may have put this one, don't know) but it appears pre-installed V Cast Tunes Verizon Video Videosurf Plus a couple of other Verizon apps. I mean... to me this is crazy. I haven't had a stock phone since I bought the D1 so is all of this expected?