Blank home screen error

Discussion in 'Motorola Droid' started by onebigbandgeek, May 20, 2010.

  1. onebigbandgeek
    Offline

    onebigbandgeek New Member

    Joined:
    May 20, 2010
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    0
    Hello,

    I have a Motorola Droid with 2.1. I have done a factory reset and everything on the phone is stock. I have searched many topics on this and found none that had any resolution more than just restarting the phone.

    After viewing apps, making calls, or doing anything not on the home screen, when I press the home key to return to the home menu, all my icons and widgets are gone.

    The background is still on the phone, and I can move between the 3 screens, which are all blank. I can still access the pullup menu with all of my applications and the applications run fine. I can make phone calls.

    Powering off and on again fixes the issue, but it happens again at a random point after its turned back on. Might be 5 minutes, or a couple days. Doing more today than ever. I cant nail down a specific app or combination that makes it occur. I will keep trying.

    Should I be contacting Verizon? I'm still under warranty and I've f-ed my usb jack up, so i'd love a new phone.

    Thanks!

    Jason
  2. JimmyD
    Offline

    JimmyD New Member

    Joined:
    Jan 14, 2010
    Messages:
    478
    Likes Received:
    0
    Trophy Points:
    0
    I would take it to a Verizon store and show them all the things you just mentioned. If you're sill under warranty, I would imagine you would receive a (new or refurbished) replacement phone.
  3. onebigbandgeek
    Offline

    onebigbandgeek New Member

    Joined:
    May 20, 2010
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    0
    Now just to get it to do it and make it to the store (watch now it wont do it for awhile...).

    Would a refurb phone be better than my new one? I've been reading about messed up proximity sensors, etc...

    Thanks for the quick response!

    J
  4. EquinnoxX
    Offline

    EquinnoxX New Member

    Joined:
    Dec 23, 2009
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    0
    Funny, i noticed the same thing happening to mine a few days ago. It's only happened twice so far but both times I came out of a music app to go back to the home screen and there were no icons.

    I did notice that if you wait a bit (minute or three), they will come back.
Search tags for this page

droid 2 black home screen

,

droids 3 home screen blank

,

motorola home screen error