Black Spots Under Glass

Discussion in 'Android Tech Support' started by arichmond20, Jun 1, 2011.

  1. arichmond20
    Offline

    arichmond20 New Member

    Joined:
    Jun 1, 2011
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    I have two black spots under the glass on the touch screen. I have noticed that when my phone gets hot they move around. I did not drop my phone or get it wet. I left it on the charger all weekend (USB to computer) when I came to get it, there was a big black spot in the center of the screen. Then it turned into two spots one kinda see through. Then a week later I only had one spot. Now I have two again they have a yellow glow around them.

    I have attached a picture.

    Any ideas I have no warranty or insurance. This is a DROID X
  2. cdroidx33dig
    Offline

    cdroidx33dig New Member

    Joined:
    Oct 25, 2010
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    0
    the same exact thing happened to me about 2 weeks ago. they started of as little single pixel lines then mutated over about a week into dots and then they got bigger. right now i have 0ne giant one and 3 other littler ones
  3. arichmond20
    Offline

    arichmond20 New Member

    Joined:
    Jun 1, 2011
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    Ghrrrr

    So you havn't been able to fix it. They sould replace the phone for this. It is obviously a manufacturer defect. I dont care if my warranty is up.
  4. fmckinnon
    Offline

    fmckinnon New Member

    Joined:
    Aug 19, 2010
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    0
    My wife's DroidX has the exact issue - her's is in the top right corner.
    Both Verizon and Motorola are digging in, insisting 100% that this is a pressure issue that is "physical damage" and not covered by warranty.

    I've spent the last two hours going back and forth w/ Motorola and Verizon, and it's all nonsense. They refuse to replace the phone.

    Motorola is willing to have us mail it to them for 2-3 weeks to be repaired, but they say if "we determine it's pressure damage it's not a warranty repair and we'll send it back to you unrepaired".

    In our case, my wife is 100% positive she did not drop the phone or put undue pressure on it ... it was fine, and she noticed it while shooting a little video of the kids.

    I'm extremely disappointed in Verizon and Motorola for not immediately owning up to what is obviously a serious screen defect.

    Just google "motorola black dot on screen" and you'll see how this issue is running rampart.
Search tags for this page
black dots on my droidx screen
,
black spot on phone screen
,
black spot on screen
,

black spots on droid x screen

,
droid x black spots
,
droid x screen spot defect
,
droid x2 black spots
,
dropped phone black spots
,

how to fix black spot on phone screen

,

how to fix black spots on phone screen

,
how to fix black spots on the screen of a motorola phone
,
how to fix tiny dots on phone scree
,
how to get black dots off phone screen
,
motorola droid x black dots on screen
,
motorola droid x black spots on screen