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Black Screen

Discussion in 'Droid RAZR Support' started by crobo, Jul 23, 2012.

  1. crobo
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    crobo New Member

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    I went to check my phone and noticed that the screen had froze. When I pressed the screen lock button on the side, it went black and I was unable to reactivate the screen. The green LED light is blinking, so the phone is active but I cannot turn off/on. Any idea what I could do?
  2. SallyC
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    SallyC Well-Known Member

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    Hold the power and volume down button for about 10 seconds. It will force a reboot of the phone - like a battery pull. You won't lose your apps, it's just a reboot.
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