black screen when ending a call

Discussion in 'Android Tech Support' started by singingdiva56, Jun 2, 2010.

  1. singingdiva56
    Offline

    singingdiva56 New Member

    Joined:
    Jun 2, 2010
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    My daughter is on her 3rd droid within just a couple of weeks. First it would drop calls and they said sensor was not working. Sent new phone - now the screen will not wake up when ending a call. The only way to get a screen is to slide open the key board. They are sending 4th phone- store says they have never heard of this problem. I also have a droid- with no problem. What gives. Store says it can not be fixed.
  2. mcapozzi
    Offline

    mcapozzi New Member

    Joined:
    May 21, 2010
    Messages:
    272
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Liverpool, NY
    Dust under the proximity sensor???

    Dead proximity sensor???

    -Mike
  3. pc747
    Offline

    pc747 DF Administrator Staff Member Rescue Squad

    Joined:
    Dec 23, 2009
    Messages:
    17,391
    Likes Received:
    998
    Trophy Points:
    113
    Yeah seems as if you had a bad string of droids. You can either get another droid or wait and get the new droids; ie, incredible or shadow.
  4. Gafzini
    Offline

    Gafzini New Member

    Joined:
    Jun 2, 2010
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    0
    Not sure if this the exact thing, but i seen issue where people had the screen not waking up simply because their thumb was over the sensor so the phone thinks it up to the callers ear.

    The sensor is in the top left corner of the phone. This is easy to do with your left thumb. I pointed this out to someone with this problem and once they were conscious of what they were doing, they never had the problem again.

    Have her check it out and see if that's it.
  5. Vikam
    Offline

    Vikam New Member

    Joined:
    Mar 29, 2010
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    0
    Yeah i had the same thing happening to my first Motorola Droid, it was the proximity sensor that was bad, they replaced my phone and now i don't have that problem anymore.....so i would for sure complain about that and make sure you got one working right.
  6. circsmonky
    Offline

    circsmonky Premium Member Premium Member

    Joined:
    Apr 1, 2010
    Messages:
    608
    Likes Received:
    0
    Trophy Points:
    0
    you might be able to get an incredible. my aunt scratched her screen they were out of droids so she paid and extra $99 and got an incredible.
Search tags for this page

galaxy s4 screen stays dark after ending a call

,

galaxy s4 when a call ends my screen stays black

,

is the screen supposed to stay black after ending call on ga

,

my droid razor screen stays black after phone calls