Black Razr vs White Razr

Discussion in 'Droid RAZR' started by bacK_N_87, Jun 2, 2012.

  1. bacK_N_87

    bacK_N_87 Member

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    Went to the Verizon store yesterday and ended up speaking with a sales rep. I was concerned about my volume rocker going out on me and of course there's nothing they could do about it. Claims him anyways, I'm sure I could find a loop hole. To my topic I asked him if my phone happened to mess up and i paid $100 fee could I get the white razr? He said no I'd have to get the same one. I said why they are the same phones. He replied nope the white razr has been having issues because it uses a slightly different software. I was like really I didn't know that. Of course he's only a sales rep but I wanted to ask you guys because I actually trust you more lol. Has anyone heard of the white razr using a slightly different software from the black?
     
  2. MyEntityRemains

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    He's full of it!
     
  3. cereal killer

    cereal killer Administrator
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    Totally untrue. Same software as the black, purple and blue one :)
     
  4. bsweetness

    bsweetness Moderator
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    Yeah, the software and internal hardware are identical, regardless of outer color. He was right in that you're not likely to get a white one as a replacement (I wouldn't say it's impossible, but it's not likely), but he's way off on the software.
     
  5. jch81

    jch81 Member

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    the different software he is referring to is that white plastic.:biggrin:

    "this ones white this ones black=different software":biggrin:
     
  6. bacK_N_87

    bacK_N_87 Member

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    I figured that thanks!!!
     
  7. MyEntityRemains

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    I got a white one as a replacement. Was told that I could have any color in stock. As a matter of fact, I was asked what color I wanted.
     
  8. bacK_N_87

    bacK_N_87 Member

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    Really now? I guess its a safe bet we know which store I will not be returning to :)
     
  9. MyEntityRemains

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    Actually, did mine via *611
     
  10. bacK_N_87

    bacK_N_87 Member

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    I think its pretty safe to say we know who I'm going to call.
     
  11. MyEntityRemains

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    Just remember, you attract more bees with sugar! :)
     
  12. lovemyram4x4

    lovemyram4x4 Member

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    Warranty center tried to force a black replacement on me for my white one, because they didn't have any whites in stock, when I told them if I wanted a black one I would have got the Maxx, magically they find several white ones in stock & remained in stock for the following warranty exchanges.

    Sent from my DROID RAZR using Forum Runner
     
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