Bionic Update: New Info

Discussion in 'Motorola Droid Bionic' started by Smoke#14, Nov 1, 2011.

  1. JohnnytheK

    JohnnytheK Senior Member

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    Sure my original Razr was great, my OG1 was great, and I loved my X2 until I killed it. One of my good friends has an X and it's still his phone of choice.

    Where I will agree with you is Moto's updates. The third update for my OG 1 ruined it but the updates for the X2 fixed it, although they needed two.

    30-60 days, that's 100% error rate, nice.
     
    Last edited: Nov 2, 2011
  2. bigtex52

    bigtex52 Member

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    My Moto bag phone was great, my brick phone was great, my Q9M was great (well, not that great but it never broke), my OG Droid was great (still is, actually and is currently in use on a daily basis by my son) and my Bionic is the cat's nuts. Seems like a pattern might be evolving there....
     
    Last edited: Nov 2, 2011
  3. tjk629

    tjk629 Silver Member

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    That's for testing. I believe vzw takes that long for their testing.

    Sent from my DROID BIONIC using DroidForums
     
  4. jntdroid

    jntdroid DF Super Moderator Premium Member

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    Look at a custom ROM like CM... they do extensive testing and they only cater to a very small portion of the population, and it takes them a long time before final release. The difference is, the testing/alpha/beta process is much more public, so it "feels" more satisfying to us.

    Moto (and others for that matter) have to make sure they fix the problems for 100% of the population that has their phone, and it has to "Just work", as much as possible anyway. That takes an awful lot of testing, internally, externally, etc. Yes, the phone should've been released without some of these bugs, but you know how that goes...

    Marketing Team: "We have to get this out now, forget the small bugs!"
    Engineering Team: "This, this, this and this, need to be fixed first, give us a bit longer!"
    Marketing: "Sorry, make it work as good as it can now, we'll fix the rest later."

    We're spoiled here on these forums. We hear about things WAAAY before the majority of the population. The testing times for these things are really not unreasonable at all.
     
  5. k1ngr4t

    k1ngr4t Senior Member

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    I think what bothers me (and most) more than the need for a fix is how we're always left in the dark about it. We just have to HOPE it'll be out in a few months, then they might suggest an update is coming to fix certain issues, then they might say in a few weeks, then a few weeks later they say 30-60 days. Still without any OFFICIAL lists of what is fixed (yeah yeah we all know the general problems, but still almost nothing is "official"), so we can only cross our fingers and hope for the best.

    This is what gets me. I'm a very patient person, I know that new phones will have problems, however I'm sick of being told "coming soon" for almost 2 months now. Just tell me it'll be a few months and at least I won't be frustrated with the waiting guessing game...
     
  6. jeremym

    jeremym Member

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    So let me get this right...you feel that releasing a phone that cant keep a data connection and causes you to pull the battery because of BSOD plus finding out calls were placed to you but you never get them are just issues we should be willing to sit back and wait for an unspecified time after paying $299 for a phone and getting locked into a 2 year contract? No i dont think people are being impatient or spoiled at all. I think there should be a mad rush at Motorola to get the update out, they should keep their customers in the loop as to the progress of the fix, and verizon should acknowledge that the issues exist.

    Just as a side note...minor to me is the sound popping issue when playing music with headphones. I dont think expecting an immediate release for fixing the previously mentioned issues is uncalled for. After all $300 bucks is not cheap and telling the customer "officially we know nothing" when calling verizon is unacceptable.
     
  7. jntdroid

    jntdroid DF Super Moderator Premium Member

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    How do you know there's not? I was simply addressing those challenging how long it's taking to push out an update. We have no idea the extent to which this update alters the OS and what other kinds of changes it makes. If you read through the thread on the Moto forums, you'll see even Matt seems to imply they've discussed doing more frequent small updates to expedite things quicker, but (it sounds like to me anyway) there is too much red tape to change those processes within Motorola right now.

    I wasn't trying to imply Moto doesn't need to treat this as top priority, and I agree completely they should communicate better with us.

    edit: and don't forget Verizon's part in this update... they probably slow things down more than Motorola
     
  8. k1ngr4t

    k1ngr4t Senior Member

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  9. bbtkd

    bbtkd Active Member

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    We've got nothing to complain about, if you've ever experienced a Palm Treo phone. They would come out with a new phone and right away people report glaring problems auch as lockups,etc. Palm goes through a denial phase, then eventually pre-announce an update. Six months later, they start to release it - but it is bricking a significant number of phones so they pull it. Then they mess with it for a month or two, then release it. By now people are too wary to install it, and when you look at the release notes you see that they have only fixed a few trivial problems and completely disregarded the glaring ones. About this time, a new phone comes out and they stop "supporting" the first one. Of course the new phone has some glaring problems. Only one of many reasons Palm failed. Yessirrrreeee.....we've got it pretty good....
     
  10. jthorpe

    jthorpe Member

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    Motorola is the only phone I will ever own after going with LG and Blackberry for a while. I have never had any trouble with a moto phone. ever.
     
  11. GeneralZod

    GeneralZod Member

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    Just because one vendor is awful, doesn't make a second vendor good, for not being as awful.

    Perhaps Motorola is spreading itself too thin. At present, they have five different Android smart phones on VZW alone, as well as the Zoom. That doesn't account for however many devices they're supporting for all other carriers. Perhaps it would make more sense to give people a smaller number of rock solid options, than a larger selection of troubled devices. In addition, I'm not sure the growing fragmentation withing the Android market is good for anyone.

    As jeremym correctly points out, releasing a device they can't even stay connected to the network is just flat out unacceptable. And then making your customers spend months waiting for you to fix the issue, because you're more concerned with rolling out your next device? That's just absurd.
     
  12. Scribble

    Scribble Member

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    I clicked the button that allows it to use data when roaming and haven't had any drop outs since. It's been about 2 weeks now.

    I'm guessing with this particular phone they rushed a bit since everyone was already giving them guff about how late it was to begin with.

    Why is this phone taking so long???
    We're ironing out problems.
    We want the phone now!!!
    Ok here is the phone...

    Why are there so many problems??? Why didn't you take your time to do it right???


    :p

    Right or wrong, it sucks when you get into a damned if you do damned if you don't situation.