So after completely losing my data connection for a couple weeks (no matter WHAT I tried) I finally emailed Verizon about what I could do to get my phone fixed or replaced. I've had my Bionic since October and have dealt with the "bugs" and kept quiet, hoping the updates would fix these bugs. Well, after losing data completely, I was fed up. Soooo, even though VZW said they would respond to my "inquiry" within 24 hours, 2 days went by with no reply. So I dragged my $600 paperweight (a.k.a. Bionic) and my 3 small boys to a Verizon store. Oh FUN! (For any of you with small children, you understand.) I was there for 45 minutes and after a new SIM card (which I knew from reading on here that they would try) and many restarts, the guy "just couldn't understand" why I was getting ZERO data connection. So they sent me a "new" Bionic. Much to my surprise, it isn't "new", it is "certified like new". Oh how nice of them. :angry: I've set it up and I seem to be getting 3G at my house after I turned the Wifi off, so that's a start. I hear I should try the 901 update. I am on the 5.5.893 system version right now. I will see how that goes first and HOPEFULLY Verizon will release the 901 version soon. With all that said, I suppose there's no way to transfer all the pictures that were on my old phone to my new one??? I'm sad to lose all those pictures of my kiddos.