bionic..OUT...anyone know costcos exchage policy? :(

Discussion in 'Motorola Droid Bionic' started by chris420o, Sep 12, 2011.

  1. chris420o

    chris420o Member

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    sooo i had my og for what 2 years? phones before that...never broke a screen...out sat not 2 days in from enjoying my bionic and bam drunkin mishap and now my screens crack down from the upper left corner...phone works but im sooooooooo MAD...so i called the costco girl and ima go try to get a new one when i bought my og from bestbuy i literally got 2 new ones in the first month after a few things i did lol hows costco anyone ever have a situation where they had to bring a phone back they just bought there to get a new one and if it was painless ??? or my other options besides insurance which i dont wanna bother with paying another 50 or 90 w.e it is for a new phone
     
  2. Gremlin

    Gremlin Active Member

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    You have 14 days for returning the phone to costco if you don't like it.. than you have 90 days for any problem with the phone and you will get a replacement..
     
  3. ConqSoft

    ConqSoft Active Member

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    I think he dropped his Bionic and cracked the screen. They won't let you return one with a cracked screen, but if you have insurance you may be able to get it replaced.
     
    #3 ConqSoft, Sep 12, 2011
    Last edited: Sep 12, 2011
  4. Interpol

    Interpol Member

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    The easiest solution is to just buy a new Bionic at full price, or send it in to get it repaired. Your cracked screen isn't because of a defect, so warranty doesn't apply here. Besides, when you return something to Costco it at least needs to be in working, resalable condition. And unless insurance covers accidents or abuse that doesn't apply either - additionally, unless you already have insurance it's too late. Buying insurance after the fact is fraud, plain and simple.

    I don't understand why you think Costco should simply replace your phone for free or a discount because of your own negligence. Or am I missing something here?

    Sent from my DROID BIONIC using Tapatalk
     
    #4 Interpol, Sep 12, 2011
    Last edited: Sep 12, 2011
  5. nikecar

    nikecar Active Member

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    So because of his drunken stupidity, he wants to return it. nice
     
  6. psychicdroid

    psychicdroid Member

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    Honestly they shouldn't take it back. You did something to it, it's not the phones fault.
     
  7. SSHGuru

    SSHGuru Silver Member

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    We need to know more about the drunken mishap. Did you drop it off a building?

     
  8. Mustang02

    Mustang02 Diamond Member

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    He was making out with a heffer and she sat on it.
     
  9. SSHGuru

    SSHGuru Silver Member

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    It was the beer goggles.