Begging for Help! Voicemail Retrieval

Discussion in 'Android Tech Support' started by are we there yet, Apr 29, 2016.

  1. are we there yet

    are we there yet New Member

    Joined:
    Jul 23, 2010
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I have been a verizon customer since the mid-90s!!!!

    Bill kept increasing so i switched carriers 6 days ago.

    I completely forgot to save my voicemails that Ive saved for literally 10 years.

    My number WAS ported to the new carrier.

    I have NOT closed my verizon account yet.

    Can I go back to Verizon and reactivate that phone?

    Any suggestions is GREATLY appreciated!
     
  2. Miller6386

    Miller6386 Developer
    Developer

    Joined:
    Oct 22, 2011
    Messages:
    2,280
    Likes Received:
    1,589
    Trophy Points:
    1,363
    Location:
    Beer Tent Capital of The World
    Ratings:
    +1,734
    Current Phone Model:
    Note 4
    Twitter:
    CoreyFMiller
    I don't know how that would work since you ported the number..... My guess is a quick call to Verizon will yield the best results

    Sent from my SM-N910V using Tapatalk
     
    • Like Like x 2
  3. bkdodger

    bkdodger Super Moderator
    Staff Member

    Joined:
    Dec 13, 2011
    Messages:
    7,270
    Likes Received:
    3,750
    Trophy Points:
    1,563
    Location:
    Staten Island, New York
    Ratings:
    +4,022
    Current Phone Model:
    Nexus 6
    I always recommend using Google Voice number for all voicemails and they are saved for any carrier ...good luck with your find ...


    6S PLUS
     
    • Like Like x 2
    • Agree Agree x 1
  4. FoxKat

    FoxKat Premium Member
    Premium Member

    Joined:
    Apr 2, 2010
    Messages:
    14,806
    Likes Received:
    4,751
    Trophy Points:
    838
    Location:
    Pennsylvania
    Ratings:
    +5,290
    Current Phone Model:
    Droid Turbo 2 & Galaxy S7
    Verizon keeps data on their servers for a minimum 6 months after a number is deactivated, just in case you should change your mind and come back. As @Miller6386 indicated, you should get results if you reach out to them.

    Sent from my XT1585 using Tapatalk
     
    • Like Like x 1
  5. are we there yet

    are we there yet New Member

    Joined:
    Jul 23, 2010
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Thank you! I assumed as much regarding the server. The issue is finding the "right" person to talk to. :)

    I went to the store last night to no avail.

    I'm gonna try to port # back over to Verizon and see if that will work but from another post i found last night, it didnt work :(


    The messages were from my grandmother. Im very, very upset with myself. :(


    https://community.verizonwireless.c...content?content=/api/core/v3/contents/2066474
     
  6. UrbanBounca

    UrbanBounca Rescue Squad
    Staff Member Rescue Squad Premium Member

    Joined:
    Sep 25, 2010
    Messages:
    2,741
    Likes Received:
    199
    Trophy Points:
    143
    Location:
    Virginia
    Ratings:
    +240
    It's not likely they kept your voicemail because once you port, your number is deactivated with the previous carrier, and your account closed with a final balance.
     
  7. FoxKat

    FoxKat Premium Member
    Premium Member

    Joined:
    Apr 2, 2010
    Messages:
    14,806
    Likes Received:
    4,751
    Trophy Points:
    838
    Location:
    Pennsylvania
    Ratings:
    +5,290
    Current Phone Model:
    Droid Turbo 2 & Galaxy S7
    I've actually had Verizon home service provide me with access to my voice-mail almost a year after I ended my service with them. All the messages were still there. Believe me, if you press hard enough and are able to get the right person don't be surprised if they can do it on the cellular side.

    Sent from my SM-G930V using Tapatalk
     
    • Like Like x 1
  8. FoxKat

    FoxKat Premium Member
    Premium Member

    Joined:
    Apr 2, 2010
    Messages:
    14,806
    Likes Received:
    4,751
    Trophy Points:
    838
    Location:
    Pennsylvania
    Ratings:
    +5,290
    Current Phone Model:
    Droid Turbo 2 & Galaxy S7
    I wouldn't try to port back. Just call 800-922-0204 and keep asking to speak to a supervisor. Plead your case and they may do for you what they did for me.

    Sent from my SM-G930V using Tapatalk
     
    • Like Like x 1
  9. are we there yet

    are we there yet New Member

    Joined:
    Jul 23, 2010
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Thank you. :) i will try that