When I bought my Nexus, I got it from Best Buy. It was an upgrade, so I should have been receiving a BRAND NEW phone. It came out of the box with 4.0.2, but when I told a Verizon employee about this, they told me that all the phones are supposed to be coming out of the box with 4.0.1. She straight up told me that I more than likely received a restocked unit. That's pretty messed up, considering that it was an upgrade, and there should have been no excuse as to why I did not receive a new phone. This was the Nexus I had to return because of constant dropped signal issues. Needless to say, I returned it to Verizon rather than Best Buy, got a brand new phone that came with 4.0.1. Have had no issues thus far. Anyone else have any issues with 3rd party vendors, or am I the only one?