battery trouble

Discussion in 'Droid RAZR Support' started by mb68, May 12, 2012.

  1. mb68

    mb68 New Member

    Jan 3, 2012
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    Having to recharge phone about every 3 hrs background data is off no wifi turned on no sync. Made 2 15 minute calls thats it
    Anyone else have battery trouble
    May have to send it back get another one
  2. FoxKat

    FoxKat Premium Member
    Premium Member

    Apr 2, 2010
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    Current Phone Model:
    Droid Turbo 2 & Galaxy S7
    I believe the issues you are suffering are a combination of charging with the power on and the resultant meter becoming confused and out of calibration with the actual battery capacity and levels. A simple question, at what point are you deciding the phone needs charging? Also, how do you decide when it's fully charged? I suspect you are being misinformed by the meter and that is at the root of your problems.

    Please follow the instructions below and report back in a couple days.

    • First turn off the phone.
    • Then plug in the power cord and allow the phone to boot to Charge Only mode.
    • Let it charge uninterrupted for 3 hours (or until the animated battery says "100%".
    • To check you can briefly tap the power button and release while charging, and in 3 seconds the display will light up with the animated battery.
    • Once fully charged to 100%, power the phone on and use it normally.
    • Watch your battery levels and as soon as the phone warns of low battery at 15%, power the phone off again and run through the same charging technique as before.
    • After that you should see your battery troubles gone for good.

    This three-step process:

    1. charge to 100% with power off
    2. discharge to 15%
    3. charge to 100% with power off
    ...practice of "training" the battery meter should be performed every 2-3 months for the Droid RAZR, and every 3-4 months for the Droid RAZR MAXX.