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Battery Status Unknown / Wont Charge

Discussion in 'Android Tech Support' started by SyReal, Dec 19, 2009.

  1. SyReal
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    SyReal New Member

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    This just happened a few hours ago , my battery status icon turned gray, and only displays a question mark. When I go to battery status in the settings menu it reads unkown , but knows the battery level is 20%. I just got home to plug it into the charger but it will not charge, I have also done a battery pull. Any advice?
  2. JayMonster
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    JayMonster New Member

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    The device didn't get wet or damaged did it?

    If not, and even after a pull you are getting a status unknown... I would bring it back to Verizon.
  3. JonKyu
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    JonKyu Beta Team

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    Have you tried a factory reset? But u agree with jay bring it back to the store and see what they can do for you.
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