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Battery issues

Discussion in 'Samsung Galaxy S4' started by Tankwylde, Nov 20, 2013.

  1. Tankwylde
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    Tankwylde New Member

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    Having difficulty charging my battery. The car charger that came with the phone no longer charges it and the wall charger takes 5 hours with the power off to go from 8% to 65%. Sometimes when I try the car charger the s4 says to use the original charger, but I am. Any help would be highly appreciated
  2. leeshor
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    leeshor Super Moderator Staff Member

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    I suggest pulling the battery out for a few minutes. If that doesn't help you may want to look at getting the battery replaced. If you call Samsung you may get a free replacement as they had a bad batch of batteries in some S4s.
  3. z96Cobra
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    z96Cobra Member

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    Just curious... what version of the S4 came with a car charger?
  4. GVLBob
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    GVLBob Member

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    I would install Galaxy Charging current and determine the charging current when the phone is connected to the wall charger or the car charger.
  5. Tankwylde
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    Tankwylde New Member

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    Installed Galaxy Charging current. Doesn't read the car charger at all. Will have to see what my wall charger shows after work. Did the battery pull and no change.
  6. Tankwylde
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    Tankwylde New Member

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    I guess "came with" was incorrect. I have the 16 gig Verizon version. When I bought the phone I purchased the accessory kit that included an otterbox defender case, car charger, and screen protectors.
  7. GVLBob
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    GVLBob Member

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    Some S4s have had problems with car chargers after the upgrade to Android 4.3. You may also have a problem with the charger cord for the car charger. A reading of "-" on the app sounds like a cable problem.

    My car charger (which is a special one) and my wall charger both show 1200 when charging. Hooking the USB cable to my computer produces a 400 reading on the app.
  8. Tankwylde
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    Tankwylde New Member

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    I would agree with the theory that the car charger is damaged, except my wife's Note2 charges perfectly fine.
  9. Tankwylde
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    Tankwylde New Member

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    Went to verizon. The charging port had a short. Sending me a new one tomorrow.
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