Battery Door Problem? Read this!

Discussion in 'Android General Discussions' started by daelight, Nov 21, 2009.

  1. daelight

    daelight New Member

    Joined:
    Oct 30, 2009
    Messages:
    22
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    As I have posted, I lost the battery door on my Droid like many others.

    Matt a moderator on the Motorola Owners' Forum acknowledged the following:

    "A very small percentage of the doors are a the low end of our specifications. If you are having a problem with your door falling off, contact our call center. Use the link on our forum home page that says "Contact Us" and you can either call or chat or e-mail. We'll send you a new one.
    Sorry for the problem."


    Mine is on its way via FedEx -- Motorola is paying for the door and delivery.


    Here is the link: https://www.motorola.com/feedback.jsp


    Enjoy!
     
    Last edited: Nov 22, 2009
  2. Donkey Hodie

    Donkey Hodie Member

    Joined:
    Nov 18, 2009
    Messages:
    251
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Great! I haven't had the problem but it's nice to see that Motorola is stepping up and that there's a solution.

    Thanks for posting the link!
     
  3. JimMariner

    JimMariner Silver Member

    Joined:
    Oct 29, 2009
    Messages:
    2,545
    Likes Received:
    7
    Trophy Points:
    103
    Location:
    SE Florida
    Ratings:
    +8
    Its nice to see a. Company like Motorola is stepping up to the plate and helping people who purchased their devices. So many of them just leave you hanging.

    Way to go Motorola!!!!
     
  4. jbr13

    jbr13 Member

    Joined:
    Nov 6, 2009
    Messages:
    81
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Can a mod add this info to a sticky or make it one. Thanks to OP
     
  5. Stigy

    Stigy Active Member

    Joined:
    Nov 5, 2009
    Messages:
    1,079
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    New Jersey
    Ratings:
    +0
  6. bbtkd

    bbtkd Active Member

    Joined:
    Nov 16, 2009
    Messages:
    651
    Likes Received:
    26
    Trophy Points:
    28
    Location:
    Earth
    Ratings:
    +26
    I haven't had my battery door fall off but given that I use the VZW holster which exposes the battery door, I can see where it would be easy to catch it on something like my winter coat or seatbelt, and lose it. I've thought about putting some electrical tape along the top seam of the battery door as a preventive measure, but that would look crappy - may as well use duct tape. Perhaps a piece of electrical tape on the inside of the door would add a sliver more thickness and friction between it and the battery. I suppose that when a high capacity battery comes out it might be slightly thicker and grip the battery door more.
     
  7. jbr13

    jbr13 Member

    Joined:
    Nov 6, 2009
    Messages:
    81
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    I put a small stick on the back over the seem. Just a little Motocross sticker.
     
  8. cereal killer

    cereal killer DF Administrator Staff Member

    Joined:
    Oct 29, 2009
    Messages:
    11,291
    Likes Received:
    1,104
    Trophy Points:
    558
    Location:
    Austin, TX
    Ratings:
    +1,182
    Current Phone Model:
    Nokia Lumia Icon
    I agree that is awesome.....

    I'm actually surprised I haven't seen a cell phone company do this.

    My battery door is fine but this is great info thanks for sharing daelight
     
  9. tc1

    tc1 Member

    Joined:
    Nov 11, 2009
    Messages:
    591
    Likes Received:
    4
    Trophy Points:
    18
    Ratings:
    +4
    Just called...good thing they recognize that this a problem are are fixing it....but talking to them(at least the woman I got) was like pulling teeth.
     
  10. daelight

    daelight New Member

    Joined:
    Oct 30, 2009
    Messages:
    22
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I'm glad that people are finding this information useful. I hope I saved you some time and frustration.
     
Search tags for this page

tape inside cell phone battery door