Battery Cover Loose

[Bazinga1!]

Anyone have any suggestions how to get a new battery cover for a new Droid? Went to Verizon & they said to go to motorola.com, had no luck there. Apparently this is not an unusual problem as one of the bigger Verizon stores was giving the backs away to Droid owners having a problem. When I called, no one there knew anything about it.Spent alot of time running around in circles. Spent $300 on a phone & am holding it together with electrician tape! Would appreciate any suggestions.

 

[mkthnx001]

All I did was use the live chat on motorola.com, told them my cover was loose and they sent me another.

 

[Bazinga1!]

How do I get on to live chat? Can't find it.

 

[mkthnx001]

Don't remember. I think it took me a while to find as well. Not at my desktop right now, so can't really check.

 

[VGx]

The battery door is listed along with the batteries on the vzw site (not with the covers_

Enter your location

Hope that helps.
​

 

[christim]

My first phone required a little piece of scotch tape to keep it from sliding off when I took the phone out of my pocket. The replacement has been fine since I got it in January. They make the little square insert thing a little thicker now.

 

[BayouFlyFisher]

Anyone have any suggestions how to get a new battery cover for a new Droid? Went to Verizon & they said to go to motorola.com, had no luck there. Apparently this is not an unusual problem as one of the bigger Verizon stores was giving the backs away to Droid owners having a problem. When I called, no one there knew anything about it.Spent alot of time running around in circles. Spent $300 on a phone & am holding it together with electrician tape! Would appreciate any suggestions.

I have a spare - brand new in unopened package. I'll mail it to you tomorrow if you want. PM me.

C.R. "Johnny" Diamond

 

[inmate369]

i just bent nine a little and it fits tight and hasnt fallen off since

 

[Bazinga1!]

don't know what PM means, but thanks anyway, I can order it from the Verizon store. All that & they couldn't have told me that in the first place? lol!

 

[mkthnx001]

Yes, but you can get one for free from Motorola. Also, "PM" stands for private message.

 

[Bazinga1!]

How do I get one for free?
Thanks!

 

[mkthnx001]

Just find the live chat feature on Motorola's website, and tell them your battery cover is loose. Many Droid's were shipped with a loose-fitting battery cover which is why they will give you a new one for free.

 

[Bazinga1!]

Thanks, tried that but live chat 'isn't available at this time' Oh well, I'll try again later.

 

[mkthnx001]

It may be because it is a Sunday.

 

[ColourMiiWorld]

Thanks for that info! Mine is loose as well!