Bad update

Discussion in 'Droid RAZR Support' started by Arlandria, Jul 5, 2012.

  1. Arlandria

    Arlandria New Member

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    I just updated my RAZR and now it will work for a few minutes and then restart on its on. And, I can't use my stock text message or my handcent text messaging app.
     
  2. Sydman

    Sydman Premium Member Rescue Squad Premium Member

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    You might have to do a factory data reset to correct any issues you might have with the update. You can do one of those by going to Settings>Privacy>Factory Data Reset.

    That will wipe everything you have on the phone and you will have to start over, but the Play Store makes it easy to get all your APPS back.

    Welcome to the forums!
     
  3. skennelly

    skennelly Active Member

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    If you call VZW they will tell you to do what Sydman says. If that still doesn't work, they will most likely send a replacement.
     
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droid razr updated and cant text now