Backup to Gmail app help

Discussion in 'Android Applications Discussions' started by VanBCguy, Oct 13, 2016.

  1. VanBCguy

    VanBCguy New Member

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    Hi all.

    Hoping for some guidance re: the Backup to Gmail app.
    Been using it for 2-3 years without issue but when I got my new phone (S7 Edge) it downloaded just fine and recognizes how many SMS, MMS and call there are to back-up, but when I try to do the back-up, I get this:

    As said, I've used this app for quite awhile but have never seen this and can't find a work-around or a fix.

    Any help would be appreciated.
     

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  2. Mustang02

    Mustang02 Diamond Member

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    The authentication of your Gmail account needs to be updated or the app isn't sending it correctly.

    Sent from my Nexus 6P using Tapatalk
     
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  3. VanBCguy

    VanBCguy New Member

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    Any suggestions? I rely on this for business purposes. Would love to find a fix.
     
  4. Mustang02

    Mustang02 Diamond Member

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    SMS backup restore is a great alternative.

    Sent from my Nexus 6P using Tapatalk
     
  5. VanBCguy

    VanBCguy New Member

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    I tried that first. Didn't much care for it and the Gmail app syncs famously. I highly recommend it.
     
  6. Mustang02

    Mustang02 Diamond Member

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    Not if it's not working.

    Sent from my Nexus 6P using Tapatalk
     
  7. VanBCguy

    VanBCguy New Member

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    True. Not when it's not working. But this is the first blip. Every app has blips.
     
  8. Mustang02

    Mustang02 Diamond Member

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    Tried clearing cache?

    Sent from my Nexus 6P using Tapatalk
     
  9. VanBCguy

    VanBCguy New Member

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    Yes. Daily. More if possible.
    Uninstalled, re-installed.
     
  10. VanBCguy

    VanBCguy New Member

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    Bump ttt?

    Badly need help with this.
     
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