attempt to enable defaults

Discussion in 'Android Tech Support' started by LarrM, Mar 21, 2016.

  1. LarrM

    LarrM New Member

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    SAmsung- Verizon smart phone 4G

    SEttings altered
    Cannot get last missed calls or prior calls
    TApped phone icon
    "Recent will not open"
     
  2. Jeffrey

    Jeffrey Premium Member
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    Welcome to the Forum @LarrM. If you want to reset your phone completely, you will need to do a factory reset.
     
  3. LarrM

    LarrM New Member

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    If I do a factory reset, won't I lose all the data on my phone?
     
  4. Jeffrey

    Jeffrey Premium Member
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    Yes you will... I suggest you do a backup first..
     
  5. LarrM

    LarrM New Member

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    Not to be critical, but shouldn't you have advised me of that in your first response? How do I "back it up" and how do I get the data back into my phone after the factory reset?
     
  6. Mustang02

    Mustang02 Diamond Member

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    You're trying to enable defaults. Are you wanting to reset back to stock or just settings in an application? If you do want to do a full reset, make sure all your photos are uploaded off the phone via Google photos, dropbox or connecting it directly to your PC. For phone contacts and messages you can use Verizon Cloud can back them up. Verizon Cloud - Android Apps on Google Play

    Also your phone # shouldn't be in the Current Phone Model. That is for your Device type.
     
  7. Jeffrey

    Jeffrey Premium Member
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    I never advised you to do anything. If you are looking for help, try posting the required information such as phone model and year and exact issues. The nonsense you posted in post 1 tells us very little.
     
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